Notre client est une fédération professionnelle belge qui représente 250 sociétés du secteur agroalimentaire. Leur équipe est composée de +/- 5 employés qui travaillent régulièrement ensemble dans leurs locaux situés à Grand-Bigard. Le télétravail est ainsi possible à hauteur de plusieurs jours par semaine.  Ils sont aujourd’hui à la recherche d’un(e) Conseiller(ère) pour être le bras droit de la Directrice.

Objectif du poste

Vous êtes, avec la Directrice, la personne de contact pour les membres, les partenaires, les instituts de recherche, les autorités publiques et toutes les organisations ayant des intérêts et/ou questions sur la fédération ou le secteur, à la fois au niveau national et international.  Vous offrez un support à tous ces organismes et vous les conseillez au niveau des aspects techniques et scientifiques de leurs opérations. Vous identifiez les besoins du secteur, vous aider à traduire des stratégies et législations complexes en objectifs et actions compréhensibles. Vous êtes impliqué(e) dans de nombreux projets et activités, à la fois internes et externes. Vous êtes quotidiennement confronté(e) à de nombreux sujets techniques, légaux, économiques et scientifiques (biologiques) et vous avez des contacts très réguliers avec des professionnels de renom de différentes sociétés.  Vous reportez auprès de la Directrice de l’association et vous travaillez étroitement avec une équipe motivée, bienveillante et professionnelle.

Description de fonction

Plus concrètement, le poste couvre les aspects suivants (liste non- exhaustive) :

• Bras droit de la Directrice : vous lui apportez un support dans la gestion et le suivi de questions, de tâches, de projets et d’activités techniques et scientifiques complexes dont le but est d’assister les membres au quotidien
• Vous examinez attentivement les éléments techniques, les dossiers et les projets (par exemple, les labels, les additifs alimentaires, les éléments liés à l’hygiène, les valeurs nutritives, les problématiques autour de la listériose et de la salmonelle, les rappels de produits, le bien-être animal, la traçabilité, le bio, la législation en vigueur, le guide d’autocontrôle, les audits, le développement durable, l’empreinte carbone, etc.)
• Vous gérez et représentez un centre d’expertise : vous aider à développer les connaissances et à les partager avec les membres ; vous effectuez des inventaires et des résumés d’études scientifiques ; vous informez les membres, vous portez certains éléments juridiques à leur attention
• Vous effectuez un suivi de la législation en vigueur aux niveaux local, régional, national et européen (bio, droit en matière sanitaire, arômes et additifs, séquençage entier de génome, bien-être animal, etc.)
• Vous conseillez les membres et partenaires concernant les aspects juridiques et pratiques des contrats, le cahier des charges, la directive UTP, les labels, les plaintes, les labels et certification qualité, le droit commercial, les appels d’offre, etc.
• Vous faites le suivi des projets, ce-incluant les innovations en collaboration avec les universités, les groupes de recherche et les groupes de travail
• Vous faites le suivi des activités et des projets du groupe de travail technico-scientifique : coordination de réunions, préparation de l’ordre du jour pour ces réunions, écriture de rapports, suivi des actions prévues
• Vous lisez la presse spécialisée, vous écrivez des articles et préparez le contenu technique pour les newsletters et le site internet
• Vous travaillez étroitement avec le Directeur sur des dossiers d’exportation complexes : ouverture de nouveaux marchés à l’international, accès à ces marchés, analyse de chiffres et statistiques, suivi des tendances et des évolutions du marché, contacts avec les ambassades, soutien au niveau de l’organisation et de la préparation des missions d’inspection, identification de problèmes spécifiques, contacts avec le monde diplomatique, gestion de l’administration au niveau des obligations en matière de douane, certificats d’exportations, régulations sanitaires, etc.)
• Vous préparez les dossiers de lobbying avec la Directrice
• Tâches et projets pouvant s’ajouter à terme : rencontre avec les membres et autres partenaires, participation à des réunions externes, négociation, gestion et communication de crise, activités de lobbying et de RP, participation à des groupes et comités de recherche, réévaluation de l’offre de formation, recrutement de nouveaux membres, etc.

 

Profil

 

• Vous avez idéalement un bachelier ou master en bioscience, agronomie, chimie, etc. Un diplôme en droit ou en économie peut également être intéressant pour la fonction
• Une expérience dans un rôle similaire est évidemment un plus : un rôle de Conseiller(ère) technique ou scientifique dans une autre fédération ou centre de recherche. Néanmoins, une expérience dans un autre domaine peut également être intéressante car la motivation et l’envie de s’investir sont tout aussi importantes
• Néerlandais parfait (oral et écrit), avec un français et un anglais professionnels (B2/C1). Des formations pourront être proposées
• Excellent relationnel et capacité de communication : vous aimez les contacts (téléphone, e-mail, de visu) et vous savez communiquer avec des interlocuteurs internes et externes. Vous avez de l’intelligence émotionnelle et vous savez adapter votre style de communication au contexte
• Vous êtes capable d’effectuer des recherches et des suivis sur des sujets de nature technique, scientifique, biologique et juridique ; vous savez rendre ces informations accessibles à des personnes qui n’ont pas un profil scientifique ou technique
• Vous êtes enthousiaste et proactif(ve), vous êtes autonome mais vous appréciez avoir l’opinion de vos collègues ; vous aimez travailler au sein d’une petite structure dans laquelle règne un esprit de collaboration
• Vous avez le sens du service et du résultat, vous êtes créatif(ve) et pragmatique
• Vous avez des compétences organisationnelles, administratives et analytiques développées
• Vous êtes doté(e) d’une personnalité flexible et agréable, avez du sens commun, vous savez rebondir et vous adapter à des circonstances changeantes
• Vous êtes curieux(se), aimez apprendre et vous plonger dans des sujets techniques et scientifiques complexes

Offre

• Un contrat à durée indéterminée et à temps plein (possibilité de 80%)
• Date de commencement : dès que possible !
• Télétravail : plusieurs jours/semaine, ceci garantissant un bon équilibre vie privée/vie professionnelle
• Un salaire compétitif assorti d’un package incluant des tickets restaurant, une assurance groupe et hospitalisation, un GSM, un ordinateur portable, une indemnité de télétravail, etc. Une voiture de société est également possible
• Un plan de formation intensif durant la phase de prise de fonction, ce qui vous permettra de découvrir l’association et son fonctionnement, ainsi que ses membres, partenaires, projets, etc.
• Un rôle plein de défis et très varié dans une petite équipe très professionnelle ; des contacts quotidiens avec un réseau d’experts du monde politique, académique et des affaires
• L’opportunité de pouvoir continuer de se former et de développer son expertise dans des domaines différents (technique, scientifique, économique, juridique, etc.) et dans un domaine fascinant
• Un environnement de travail positif où chacun contribue activement dans un esprit de collaboration
• Travailler au sein d’une organisation responsable et soucieuse d’avoir un impact sociétal positif

Our client is a professional, Belgian federation which represents 250 companies active in the food and agricultural sector.   Their core team consists of +/- 5 employees who regularly work together at the association’s head office in Groot-Bijgaarden; it is also possible to work from home during several days per week.  They are currently recruiting an Advisor who will be the right hand of the Director.

PURPOSE OF THE ROLE

As an Advisor you are – together with the Director – the main point of contact for members, partners, stakeholders, research &  knowledge institutions, public authorities and other organisations with regards to all possible company and food related questions within the sector and this on a local, national and European level.  You offer members & stn translate complex policy strategies and legislation into comprehensible and concrete objectives and actions.   You are involved in a broad variety of activities and projects internally and externally, you are faced with a wide range of biological/technical/legal/scientific/economic topics on a daily basis and you have continuously interactions with fascinating people in diverse companies and organisations.  You report to the Director of the association and you work closely together with a really nice, professional and driven team.

JOB DESCRIPTION

More concretely the role  covers the following aspects (list is not exhaustive):

• You are the right hand of the Director: you support her with the processing, management and follow-up of all complex technical-scientific questions, tasks, activities and projects with the aim of supporting the members and assisting them in their daily operations
• You look closely into all sorts of technical matters, files and projects (e.g. labelling, hygiene, food additives; nutritional values, food safety, listeria/salmonella, product recalls, animal welfare, traceability, bio products, food law, compliance guide, audits, sustainability and CO2 calculations, etc.)
• You manage and represent a knowledge & expertise centre: you help building the knowledge and sharing it with the members; you inventorise and summarise scientific studies; you inform members, make them aware and you indicate certain evolutions in current files and legislation
• You follow up on legislation and regulations on a local, regional, national and European level (bio, food law, aromas & additives, whole genome sequencing, animal welfare, etc.)
• You advise and assist members and stakeholders with legal/practical questions related to contracts, terms of reference, UTP Directive, labelling, claims, quality labels and certification, commercial law, tenders, etc.
• You follow up on projects, including news and innovation in collaboration with universities, research groups and working groups
• You follow up on the activities and projects of the technical-scientific working group: coordinating meetings and preparing the agenda for these meetings, writing reports afterwards, following up on action points
• You follow the news closely, you write articles and provide technical content for newsletters and for the website
• You work closely together with the Director on complex export questions and files: opening new countries & market access; analysing numbers & statistics; following up on trends and evolutions; contacts with embassies; helping with the organisation and preparation of inspection missions; raising specific problems/issues; contacts in the diplomatic world; administration regarding customs requirements, export certification, health regulations; etc.)
• You prepare lobbying files together with the Directeur
• Possible projects/tasks after an integration period : visiting members/partners, participating in external meetings & negotiations, crisis management and communication, PR and lobbying activities, serving on committees/research groups, reassessing the training offer, recruiting new members, etc.

PROFILE

• You ideally have a relevant Bachelor or Master degree: bioscience, food technology, agricultural engineer, chemical, etc. A broader legal or economic degree can also be interesting.
• Previous experience in a similar role would obviously be a plus, e.g. a technical-scientific advisor role in another professional federation/research centre/parliamentary cabinet/… But this is not a must. Experience in another field can also be interesting and the right attitude & drive are equally important.
• Perfect knowledge of Dutch (spoken and written) with a good knowledge of French and English. Training courses can be provided.
• Excellent communication and social skills: you enjoy having contacts (by phone, via email and face to face) and you know how to communicate efficiently with various internal and external stakeholders, you can read people well and you are capable of adjusting your communication style to the context
• You are capable of researching, processing and following up on technical, scientific, biological and legal information; you manage to make this information comprehensible and accessible for people with little or no scientific/technical background
• You are enthusiastic and proactive, you are autonomous but you also value the opinion of team members, you enjoy being part of a smaller structure where everybody contributes and helps one another
• You are very service and result oriented, you are capable of finding creative and pragmatic solutions
• Strong planning, administrative, analytical & organisational skills
• Pleasant and flexible personality, good common sense and hands-on attitude, able to adjust smoothly to the context and to changing circumstances
• You have abroad interest, you enjoy to continuously learn new things and to dig deeper into complex technical/scientific matters

OFFER

• A full-time and permanent contract (possibility to work 80%)
• Starting date: as soon as possible!
• Working from home is possible during several days per week, there is a lot of respect for the work-life balance!
• A competitive salary and extralegal benefits package, including: luncheon vouchers, health and group insurance, mobile phone, laptop, homeworking allowance, …  A company car is also an option.
• Intensive training and guidance during the integration phase, you will get the time to get familiar with the association & its functioning, the members/partners/stakeholders, the different projects, etc.
• An extremely varied and challenging role in a small but really professional and driven team; daily contacts with a very interesting network of professionals & experts from the business, political and academic world
• The opportunity to continuously learn and build expertise in different areas (technical-scientific, economical, legal, etc.) and this within a fascinating sector!
• Positive working atmosphere where everyone pulls their weight and inspires/motivates each other!
• Being part of a socially conscious and responsible organisation where you can add real value and make a difference for many people on this planet.

Notre client est un acteur important du monde la haute finance. Leur bureau, de taille humaine (+/- 15 personnes) est localisé dans le centre de Bruxelles et est donc très facilement accessible en transports en commun. Ils sont aujourd’hui à la recherche d’un(e) nouveau(elle) collaborateur(trice) pour offrir un support commercial et administratif à 2-3 managers.

Description de fonction :

Le rôle combine à la fois des tâches administratives telles que la gestion de son agenda et de ses réunions ainsi que des responsabilités au niveau commercial (relations clients). La société organise régulièrement des événements clients de petite envergure, la personne sera donc également impliquée à ce niveau-là. Les tâches et responsabilités décrites ci-dessous ne sont pas exhaustives et pourraient évoluer.

Assistanat de direction :

• Gestion de l’agenda
• Gestion de la correspondance
• Organisation de réunions internes et externes (ce-incluant la petite restauration, la logistique, la préparation des salles, la réservation si l’événement se tient à l’extérieur, etc.)
• Accueil des visiteurs (offre de café/thé, etc.) et gestion des appels téléphoniques
• Préparation de mail merge (Word), de tableaux sous Excel et de présentations PowerPoint (ponctuellement)
• Tâches administratives : gestion des notes de frais, mises à jour des systèmes (CRM), gestion du classement, etc.

Support commercial :

• Préparation de tous les documents nécessaires à l’ouverture de comptes : envoi de documents pour approbation au département Conformité, gestion du flux de documents
• En partenariat avec le Chargé de clientèle, le Middle Office, le Manager Conformité et les banques : faire le suivi et la vérification des transactions et ordres boursiers, vérifier que le processus est scrupuleusement suivi, effectuer les corrections, etc.
• Contacter les clients de haut niveau, organisations de visites clients pour les banquiers et chargés de clientèle
• Suivi des ordres et des actions correctives, envoi de rapports mensuels/trimestriels/semestriels aux clients
• Préparation des réunions commerciales internes, suivi du plan d’action
• Classement de toutes sortes de documents (documents financiers, réglementaires et juridiques)
• Mise à jour de la base de données, recherche d’informations sur internet
• Préparation de rapports et de statistiques

Événementiel :

• Participation à l’organisation d’événements (en utilisant la base de données, envoi d’invitations à des clients/prospects ciblés, suivi téléphonique pour confirmer la liste des participants, etc.)
• Coordonner les réservations et la logistique
• Gérer la base de données clients (CRM, Microsoft Dynamics) : création et suivi des événements en respectant scrupuleusement la procédure d’approbation interne
• Établir et entretenir les relations avec les fournisseurs (restauration/traiteurs, hôtels, restaurants, nettoyage, maintenance informatique, etc.)

Profil :

• Vous êtes titulaire d’un Master ou d’un Bachelier en Office Management/Assistanat de direction/Langues, Communication, Marketing, Gestion, etc.
• Votre néerlandais est très bien (aussi bien à l’oral qu’à l’écrit). Vous avez également une bonne connaissance du français.  L’anglais est un atout.
• Vous possédez au moins 3 à 5 ans d’expérience dans un rôle de support commercial. Une expérience dans les services aux entreprises (conseil, cabinets d’avocats ou d’audit) est souhaitée
• Vous maîtrisez les outils informatiques et en particulier MS Office (principalement Outlook, Word et Excel), vous avez déjà travaillé avec un ou plusieurs CRM
• Vous êtes posé(e), avez une très bonne communication, du savoir vivre, savez communiquer de façon appropriée au sein d’un environnement formel et avec une clientèle prestigieuse
• Vous êtes doté(e) d’un bon sens commercial et êtes à l’aise lorsqu’il s’agit d’appeler des clients/prospects de haut niveau
• Vous êtes très précis(se) et rigoureux(se) et avez le souci du détail
• Vous êtes à l’aise avec les chiffres
• Vous avez un bon esprit d’équipe, un très bon relationnel, de très bonnes capacités de communication et êtes doué(e) de diplomatie
• Vous êtes digne de confiance et extrêmement discrète (vous aurez accès à des informations très confidentielles)
• Vous êtes proactif(ve) et avez de la ressource
• Vous êtes autonome et structuré(e) et vous savez respecter les échéances

Offre :

• Un contrat à durée indéterminée
• Un contrat à temps plein ou partiel (travailler au moins toutes les matinées)
• Un salaire attractif et un package extra légal incluant une assurance groupe, un bonus annuel de performance et des avantages en nature
• L’accès à de nombreuses formations : formation sur les marchés financiers (minimum 3 mois), formation sur la passation d’ordres et les investissements, formation sur les règles en matière de conformité, sur la législation, sur les procédures financières, etc. Ainsi, aucune expérience financière préalable n’est nécessaire pour réussir dans ce poste !
• Un travail auprès de collègues très professionnels, toujours prêts à aider et motivés !
• L’opportunité de travailler dans un environnement prestigieux et de haut niveau et dans de magnifiques bureaux au cœur du quartier des affaires de Bruxelles !

 

Our client is an international association in the field of medical research. They coordinate clinical trials worldwide in partnership with their 50+ member organisations. Their Brussels office gathers +/- 30 staff and is located in Woluwe. They are today expanding and are looking for a Digital Communications Coordinator to work as part of their closely knit Communications Team.

Purpose of the role

To provide support to the entire communications team, working closely with team members and assisting on a broad variety of communications-related tasks; executing communications in view of promoting events & partnerships; building relationships with member groups; communicating key messages to the scientific community, etc.

Job description:

Website management

• Overseeing and ensuring the day-to-day maintenance of the website, making sure the content is up-to-date, engaging and aligning with the overall brand strategy
• Collaborating with the Digital Communications Manager to implement website enhancements and ensure a seamless user interface

Search Engine Optimisation (SEO)

• Conducting keyword research and analysis to optimise website content for search engines
• Implementing on-page SEO techniques, including meta tags, headings, and internal linking
• Staying updated with SEO trends, algorithm changes, and best practices to continuously improve website rankings and organic traffic

Search Engine Advertising (SEA)

• Planning, executing, and monitoring search engine advertising campaigns, such as Google Ads, to drive targeted traffic and achieve conversion goals
• Optimising ad copy, keywords, and bids to maximise ROI and ad performance
• Providing regular reports on campaign performance, insights, and recommendations for improvement

Analytics and reporting

• Tracking and analysing digital communication metrics, including website traffic, conversion rates, SEO rankings, and social media engagement
• Generating regular performance reports, identifying trends, and proposing actionable recommendations to optimise digital marketing strategies

Social media

• Developing and managing paid social media campaigns across various platforms (e.g. Facebook, X/Twitter, LinkedIn, Instagram) to increase brand visibility, engagement, and lead generation
• Utilising audience segmentation and targeting to ensure ads reach the right audience
• Monitoring social media ad performance and adjusting strategies based on data-driven insights
• Assisting in the use and management of social media platforms by drafting, scheduling, posting content, developing ways to improve the association’s public visibility and increase number of followers / supporters
• Conducts A/B testing and utilises other testing metrics to enhance campaign performance
• Collaborating with influencers to amplify brand reach and engagement

Content Marketing

• Collaborating with the communications managers and other departments to develop compelling digital content that aligns with digital campaigns and supports SEO efforts
• Coordinating the promotion of content through social media and other digital channels
• Creating content (basic knowledge in graphic design, video editing etc.)
• Watching trends in new communications tools and showing eagerness to learn and use them (tech-savvy) whenever needed to keep communications dynamic and relevant

Profile:

• You hold a Bachelor or Master degree in Communications, Marketing or equivalent
• You have ideally 2 years of relevant experience and/or traineeships in website management, SEO, SEA, social media advertising, etc.
• You are a “tech-savvy” and particularly at ease with digital communication in general
• Experience with Search Engine Optimisation, Search Engine Advertising and Social Media Advertising is a must
• Familiarity with content management systems, experience with WordPress is a plus
• Comfortable with a wide variety of technical and creative software packages, and able to learn new ones quickly (e.g., Google Ads, Matomo Analytics, Koalect, Adobe Creative Cloud, Hootsuite, Canva, etc.)
• You have outstanding spoken and written skills in English and a very good level in French and/or Dutch
• You are flexible, well organised and problem-solving oriented; you can work effectively within a diverse team
• You have a strong sense of responsibility & ethics and you have a real eye for detail
• You are a positive and enthusiastic individual who wants to contribute to the success of a key international player in the field of medical research

Offer:

• A permanent and full-time contract
• Starting date: as soon as possible!
• A competitive salary and comprehensive benefits package including luncheon vouchers (€8/day), Eco vouchers (€250/year), health insurance, pension scheme, full reimbursement of transport costs, homeworking allowance, mobile phone, laptop, 30 holidays
• Working hours: 38h00/week with some flexibility in the working hours and homeworking possibilities
• Location: the offices are located in Woluwe (1200 Brussels)
• The opportunity to work in a stimulating environment and for an organisation, which genuinely makes a difference in the world!

 

 

 

Our client is a high-level investment company active in wealth management/private banking.  Their human-sized offices (+/- 15 staff) are centrally located in Brussels and therefore easy to reach by public transport.  They are currently recruiting a diligent individual who will be giving administrative and commercial support to several Client Relationship Managers.

Summary of the role:

The role will be a combination of more traditional management assistant tasks (e.g. agenda and meeting management) and more commercial, client-related responsibilities.  The company organises small-scale client events on a regular basis, therefore, there will also be event management responsibilities.  The duties and responsibilities are not exhaustively listed below and could evolve over time.

Job description:

Management Assistant tasks:

• Agenda management
• Handling incoming and outgoing correspondence
• Organising and preparing internal/external meetings (including catering, logistics, meeting room/external venue reservation, etc.)
• Welcoming visitors, catering for their needs and handling telephone calls
• Preparing mail merges (Word), Excel tables, and creating PowerPoint presentations (punctually)
• Administrative duties: processing expenses, updating CRM system, maintaining filing system, etc.

Commercial/Client-related support:

• Preparing the necessary documents for the opening of accounts, sending documents for approval to the Compliance Department, following-up on the document flow
• Inputting & following-up on orders and investments (in partnership with Client Relationship Manager, Middle Office, Compliance Manager, Banks, …), verifying the correct processing of the transactions, correcting mistakes, etc.
• Calling high profile clients and prospects in order to organise client visits for the private bankers/Client Relationship Managers
• Monitoring and taking corrective actions when sending monthly/quarterly/half-yearly valuations, tailor-made reporting to certain clients
• Preparing commercial meetings, following up the action points
• Filing of all sorts of legal/compliance/financial documents
• Updating databases, searching information on the internet
• Preparing reports and statistics

Event Management responsibilities:

• Helping out with the organisation of events (via the CRM, sending invitations to targeted clients and prospects, making follow-up calls to confirm attendance, etc.)
• Coordinating room reservations and logistics
• Managing the client database (CRM, Microsoft Dynamics): creation and follow-up of events following strictly the internal authorisation procedure)
• Establishing and maintaining contact with suppliers (e.g. catering, hotels & restaurants, maintenance, cleaning)

Profile:

• The ideal candidate holds a relevant Master or Bachelor degree (Office Management, Languages, Communication, Marketing, Business Management, …)
• Fluency in Dutch (spoken and written), very good knowledge of French, English is an asset
• Minimum 3-5 years of experience in a business/commercial support role. Previous experience in the finance/banking sector can be a strong asset but is not a necessity.  Previous experience in the service sector (legal, professional services, …) is desirable.
• You are computer literate and possess advanced skills in MS Office (especially on Outlook, Word and Excel), you already worked with 1 or more CRM systems
• You are poised, articulate and can appropriately communicate in a formal environment
• You are commercially-minded and feel comfortable liaising with high-level clients
• You are extremely precise and rigorous, with a genuine eye for detail
• You have an affinity with numbers
• You are a good team player and you have good interpersonal, communication, diplomatic skills
• You are flexible, trustworthy and extremely discrete (you will deal with highly confidential information in this role)
• You are proactive and service oriented with a self-starting attitude
• You are independent and structured and you deal well with tight deadlines

Offer:

• Permanent contract
• Full-time or part-time contract (working at least every morning)
• Attractive salary package including extra-legal benefits such as group insurance, a bonus scheme and several benefits in kind
• Extensive training (minimum 3 months) on stock market, financial orders and investments, as well as, on all administrative/legal/compliance/financial procedures to be respected in this role. Therefore, no previous (financial) knowledge is needed to be able to excel in this job!
• Very nice team with highly professional, helpful and motivated colleagues!
• The opportunity to work in a quality oriented, corporate environment and in superb offices in the heart of the business district of Brussels!

Notre client est un acteur réputé du secteur de l’investissement équitable et à impact sociétal. Ils lèvent des fonds importants afin de financer des projets dans des domaines tels que le développement durable, l’accès aux soins de santé pour populations vulnérables, la lutte contre pauvreté et l’exclusion grâce à des programmes éducatifs innovants. Ils financent des projets dans le monde entier mais en particulier en Inde, pays dans lequel ils emploient une équipe d’experts. Pour leur bureau de Bruxelles, ils sont à a recherche d’un(e) Assistant(e) personnel(le) pour assister le Président. Il s’agit d’une création de poste.

Objectifs du poste :

Offrir un assistanat professionnel et privé de premier plan au Président. L’assister au niveau de la gestion de son très complexe agenda et de ses boites mail. Assurer la liaison avec les autres Assistantes (basées en Belgique et en Inde) et solliciter leur appui de façon occasionnelle au niveau de certaines tâches.

Description de poste :

• Gestion d’un agenda extrêmement complexe : le Président gère plusieurs activités et projets au sein de sa société.  Par ailleurs, il est également Administrateurs de plusieurs sociétés
• Organisation de réunions et de voyages (principalement en Inde)
• Organisation de déjeuners et dîners d’affaire
• Organisation d’événements privés en Belgique, France et Suisse rassemblant jusqu’à 100 participants tels que des investisseurs-philanthropes, des Directeurs Généraux, des activistes climatiques, des chercheurs, des universitaires, etc.)
• Organisation de téléconférences et de visioconférences sur Teams/Zoom et sur d’autres plateformes (ses réunions s’enchaînent toute la journée)
• Gestion de 6 boîtes mail, gestion de certains courriels de façon autonome, escalader les courriels urgents auprès du Président, en supprimer certains, faire le suivi de certains messages, etc.
• Optimiser l’utilisation de ses outils connectés, s’assurer que les problèmes informatiques soient résolus de façon efficiente
• Assurer un support occasionnel en dehors de heures classiques afin de gérer des situations urgentes (annulation de vols durant les weekends et les soirs, etc.)
• Gestion et filtrage des appels entrants ou des demandes de rendez-vous de collaborateurs ou de personnes externes (partenaires, experts, employé(e)s, etc.)
• Être le point de contact pour des interlocuteurs internes et externes

Profil :

• Bachelor ou Master de type Office Management ou Langues/Traduction, Sciences commerciales, communication, etc.
• Excellent niveau de français et d’anglais (oral et écrit), la connaissance du néerlandais est un plus
• Au moins 5 ans d’expérience professionnelle dans une fonction similaire et idéalement acquise dans le secteur des services aux entreprises (conseil en stratégie, cabinet d’avocats d’affaires, société de capital-investissement, etc.)
• L’expérience dans la gestion d’agendas et de boites mails multiples est essentielle
• Excellente présentation, excellent relationnel et très bonnes capacités de communication
• Très bonnes compétences sur MS Office, aisance avec les outils digitaux
• Précision, rigueur, dynamisme, grand sens de l’organisation, souci du détail
• Résistance au stress et fiabilité
• Très bonne structure mentale et proactivité (l’agenda du Président est assez chaotique avec de nombreux rendez-vous qui se chevauchent, il doit donc être réorganisé et rationalisé)
• Très bon esprit d’équipe (la personne va travailler avec 2/3 autres Assistant(e)s)
• Diplomatie et discrétion avec un style de communication directe
• Ressource et flexibilité (au niveau du contenu du poste et des horaires – les heures supplémentaires seront récupérées)

 Offre :

• Un contrat à plein temps et à durée indéterminée
• Date de commencement : dès que possible !
• Un salaire très compétitif assorti d’un package complet d’avantages extralégaux
• Horaires : 37h30, des dépassements sont à prévoir, 25 jours de congés annuels
• Localisation : la société est localisée au cœur de Bruxelles et est donc très facilement accessible en transport en commun
• L’opportunité de travailler pour une société dont l’objet est d’avoir un impact sociétal et environnemental positif et par là-même de changer le monde !

 

 

 

Our client is a high profile, human-sized company in the impact investment sector. They focus on leveraging funds to finance projects in fields such as sustainable development, access to health services for vulnerable populations and the fight against poverty and social exclusion through innovative educational programmes. They fund projects worldwide but they particularly focus on India where they have a significant team of experts. For their Brussels office, located in Elsene/Ixelles, they are today recruiting a high-level Personal Assistant to the Chairman. This is a newly created position.

Purpose of the job:

To provide a first-class logistics support to the Founder and Chairman in matters related to his professional and private lives. To assist him with his highly complex calendar and inbox management. To liaise with the other Assistants (located in Brussels and India) and occasionally seek their assistance and support in the execution of specific tasks.

Job description:

• Managing a highly complex diary: the Chairman manages several activities and projects for his company. On top of that he has mandates in several boards  of private companies
• Organising meetings and business trips (mostly in India)
• Organising business and evening lunches
• Organising private events in Belgium, France & Switzerland gathering up to 100 people: liaising with the participants (philanthropic investors, CE0s, climate activists, researchers, academics, etc.)
• Organising and preparing conference calls and Visio conferences using Teams/Zoom and other platforms (he has meetings non-stop every day)
• Managing 6 Outlook in boxes (c.f. his various roles and mandates), handling some e-mails autonomously, bringing important ones to the Chairman’s attention, deleting others, following up on pending issues, etc.
• Optimising the use of his various devices, ensuring IT issues are resolved quickly
• Providing occasional out of hours support in case of urgent situations (cancellation of flights during the weekends or evenings, etc.)
• Handling and filtering calls or meeting requests from a wide variety of stakeholders (partners, experts, staff members, etc.)
• Acting as a first point of contact for internal and external stakeholders

 Profile:

• The ideal candidate holds a Bachelor or a Master in Office Management, Languages/Translation, Business studies, Communications, etc.
• Excellent level of French and English (spoken and written), Dutch is a plus
• At least 5 years’ experience in a similar position, ideally acquired in professional services (top management consulting firm, corporate law firm, investment fund/private equity, etc.)
• Experience in managing multiple complex calendars and inboxes is compulsory
• Superior communications and interpersonal skills
• Very good skills on MS Office, digitally minded
• You are extremely precise, rigorous, dynamic, organised, with a genuine eye for detail
• You are stress resistant and reliable
• You are proactive and structured (the diary of the Chairman is filled with double bookings and needs to be streamlined and/or re-organised)
• You are a very good team player (as you will be working with 2/3 other Assistants)
• You also are very diplomatic and discrete but with a direct communications style
• You are hands on and flexible (in terms of job content and working hours, although overtime will be recuperated)

Offer:

• A permanent and full-time contract
• Starting date: as soon as possible!
• A very competitive salary and comprehensive benefits package
• Working hours: 37h30/week with some overtime, 25 holiday days
• Homeworking schedule: to be discussed
• Location: the company is located in the heart of Brussels and is therefore easily accessible by public transport. Free parking is provided
• This is the ideal opportunity for a corporate Assistant to work in a very international and multicultural company whose purpose is to make a positive impact and to contribute to making the world a better place

Our client is an international federation operating in the field of sustainable development. Their main mission is to offer a wide scope of services to their members, ranging from monitoring EU legislation developments to enhancing the exchange of best practice through the organisation of workshops and conferences. They are located in the city centre of Brussels and count +/- 100 staff.

They are today looking to recruit a Membership Development Manager.

Purpose of the job

• To implement a strategic plan to acquire and retain members and create cross sell, upsell and new business opportunities. To increase the strategic member base.
• To work under the supervision of the Head of membership.
• To work a part of a team of 6.

Main responsibilities will be:

• Developing the new membership recruitment strategy in Europe agreed with the Head of Membership
• Evaluating and measuring the progress on the business plan
• Analysing the market structure, main actors, evolution, business development initiatives and providing progress reports on activities to target
• Elaborating the business development action plan considering the region’s business development targets, monitoring it and reporting on the results
• Creating good relationships with potential members, members, and strategic members (including the attendance to trade fairs, conferences and exhibitions) and acting as one of the main contact points for all Europe
• Taking a role in the stewardship of the Efficy database to closely monitor members activities
• Relating to colleagues inside the teamaccording to the company values and with care to ensure its sustainable performance. This mainly consists in volunteering guidance, co-operation, and support to colleagues, ensuring mutual development and well-being in the department
• Responsible to define and execute the business plan of the federation’s (market segmentation, growth approach, partnership, etc.)
• Responsible for the acquisition of members and development of the business activities by selling membership services
• Responsible for the retention of members. Leading membership retention initiatives proactively. Responding to members’ requests with support from other departments
• Monitoring members, market, and competitor activity, and identifying new business opportunities in existing and new markets
• Ensuring a high-level handover to the staff whilst keeping a strong relationship with new members
• Supporting/coordinating with marketing unit the preparation and execution of mass marketing campaigns with robust segmentation to attract leads using traditional and digital mediums
• Establishing event-based triggers and monitoring engagement rates across nurturing campaigns
• Collaborating with different units across the organization to leverage activities/programs to ensure acquisition content is fresh and relevant
• Involving and supporting for membership renewals on relevant and needed cases
• Forecasting and pipelining by accurately recording all business opportunities generated
• Contributing to development of policy, pricing and processes for new membership, products and services and internal systems requirements
• Generating regular client insights from perspective of potential members to improve customer experience and the development of new products and service
• Ensuring retention by creating, coordinating and follow-up engagement focused activities.

The ideal candidate should have the following profile:

• A Bachelor/Master in a relevant field (such as Commercial Sciences, Economics, Marketing)
• Fluent English (spoken and written). French or German are secondary assets and so is the knowledge of an Eastern European language
• At least 3 to 5 years’ relevant international service sales experience in a B2B environment (designing and implementing a business development strategy)
• Proven track record in sales, negotiation skills, good understanding of sales and marketing tools
• Experience working to and exceeding targets
• Stakeholder management skills and commercial awareness
• Ability to perfume under some pressure
• Interpersonal skills, teamwork, and collaboration skills
• Problem solving skills
• Persistent and patient
• Good negotiation skills
• Strong communication skills
• Self-starter attitude
• Able to interact in a multi-cultural environment
• Excellent interpersonal and presentation skills
• Computer literate (MS Office, Teams, knowledge of CRMs)

Offer:

• Starting date: ASAP
• A permanent, full-time contract
• A competitive salary with a complete benefits package including luncheon vouchers (€ 8,00), health and group insurance, 100% reimbursement of transport costs
• Homeworking schedule: up to 3 days of homeworking/week
• Working week: 40h00/week, 32 holidays days (+ additional days)
• Location: the company is located in the city centre of Brussels and is reachable by public transport
• This is a unique opportunity to join a fast-changing organisation and a truly multicultural environment
• The opportunity to work in an environment that truly makes a difference (sustainable development)

Company:

Our client is a young and innovative consultancy firm specialised in risk management and actuarial services.  They are part of a global network with offices in different countries. They are known and respected for their multidisciplinary tailor-made approach and for the added value of the different services they offer.  Their Belgian team (10-15 people) is small but fast-growing and has offices in the Zaventem-Diegem region.   They are currently recruiting a talented Office/Business Support Manager.

Purpose of the role:

This is a creation of a role.   the Office/Business Support Manager will be in charge of the smooth running of the Belgian office and will support the local team in their daily activities.  The Business Support Assistant will also ensure that a (virtual) network of Experts can deliver client work at the highest professional standards.  The position will be based in Zaventem/Diegem but offers a lot of flexibility in terms of working hours and work organisation.   The new hire can work on a part-time basis and, only during 1 day/week presence in the office is required  (the rest of the week you can work from home).

Job description:

Administrative support

• offering first class administrative support to the Partners and the team
• diary management, organising meeting and business trips (including the management of visa & passport requirements)
• setting-up calls/videoconferences/online meetings
• updating contacts’ lists
• preparing business-related documents, reports and presentations
• screening e-mails and phone calls

Office & facility management

• ensuring the smooth running of the office (ordering office material, arranging repairs, liaising with suppliers, …)
• negotiating and following up on contracts with suppliers
• liaising with landlord/building manager
• assisting with car fleet management in collaboration with colleagues from HQ

HR administration and accounting-related duties

• preparing, sending and registering client invoices
• following-up on client payments, sending reminders if necessary
• checking & registering suppliers’ invoices
• monthly/quarterly processing of expense notes
• scanning and preparing the necessary documents for the external Accountant
• registering holidays/absences, liaising with social secretariat for payroll purposes
• helping out with the onboarding of new employees (from an administrative point of view)

Marketing & sales support

• updating the website, posting content on the company’s website and social media
• managing job advertisements on company website + external websites
• preparing and sending mailings
• preparing PowerPoint presentations
• updating databases

Please note that this list of responsibilities is non exhaustive and that you may be asked to take on additional tasks depending on the workload, the needs of the team and the growth of the organisation.

Profile:

• You are fluent in English and Dutch. An operational level in French is a strong asset.
• You ideally have 2 years of professional experience as a Management/Executive Assistant or in an all-round Office Management/Business Support role
• Experience in the (international) service sector is essential. Experience working in a smaller structure and/or within a virtual office structure can be a strong asset.
• You are autonomous and extremely organised (planning own work, juggling multiple priorities, creating/improving work procedures, etc.)
• You are proactive and you have strong problem solving skills – you are able to think outside the box
• You are genuinely service minded and versatile, you are a quick learner
• You are a committed and resourceful self-starter and you can work with limited supervision
• You can communicate at all levels including Board level
• You are comfortable working in a virtual office structure (only 1 day/week in the office)

Offer:

• A  part-time employment contract (50-75%, exact working schedule to be agreed upon)
• Permanent contract
• Starting date: ASAP
• A competitive salary
• Flexible work practices: only 1 day/week in the office, rest of the time you can work from home
• The opportunity to work in a fast-growing, international, human-sized company with a very nice team!
• The role offers a lot of variation & autonomy and plenty of learning opportunities !

Company info:

Our client is a small non-profit association active in the field of domain name systems (internet sector).  Their main goal is to promote and participate in the development of high standards and best practices amongst their members.   The organisation has a European focus but they also have members on different continents.   Their team (+/- 6 people) is located in the centre of Brussels, their offices are therefore very accessible by public transport. They are currently looking to recruit an Office & Community Manager for a 6-month contract.

Purpose of the role:

As an Office & Community Manager, your role is to ensure the smooth running of the office on a day-to-day basis.   Your main responsibilities will include: vendor & stock management, meeting & event coordination, facility management, user and website content management and general administrative & logistical support for the office.   You will also be involved in some additional projects.

Job description:

• Event Management (face-2-face meetings, webinars, online Working Group meetings, …): catching up with host regarding organisation, uploading details on website, creating Zoom links, updating participant lists and sending links, recording the webinars & online meetings, taking stats for participation, helping people with missing links, uploading slides onto the member area of the website after meeting, creating & emailing surveys and publishing the results, booking travels and accommodation, etc.
• Office & Facilities Management: ordering new office supplies and managing stocks, making sure all office & kitchen equipment is functioning correctly, organising maintenance/repairs if and when needed, liaising with landlord & suppliers, solving building-related/technical issues (plumbing, electricity, …) if needed, watering the plants, handling the mail, addressing all queries regarding office management issues, etc.
• Invoices and budget management: checking incoming invoices related to the office suppliers and processing for accounting purposes, making sure they get paid on time, liaising with bank, budget review once per month with General Manager, etc.
• User Management and Website Maintenance: creating new users and editing existing users’ credentials, assisting the members with their queries/issues, keeping mailing lists up to date, updating the website, identifying and fixing bugs (contacting the developers if needed), …
• Statistics: updating metrics master with statistics regarding mailing lists/webinars & working group meetings, updating statistics for each webinar/WG meeting, …
• Working Group support: assisting the team with the preparation of the meetings and webinars, sync calls, drafting minutes, compiling slides, preparing the agenda points, responding to requests, …
• Community Management: analysing stats from members missing or attending meetings, contacting missing members, scheduling meetings at upcoming WG meetings, keeping interactions documented for other members, having regular catch-up meetings with General Manager to exchange on new ideas and projects, …
• General Assembly: assisting with the preparation and the organisation of the General Assembly, completing/updating the Activity report, putting all slides/agenda changes/updates online, setting up Election Buddy, monitoring the voting process, presenting the results, …
• Other possible projects/responsibilities: attending meetings & taking minutes, coordinating informal office parties & celebrations/team buildings, handling office-related communication (e.g. Covid safety guidelines & updates, transport strikes, extreme weather, office closing days, road works/EU summits impacting the office accessibility, etc.), …

Profile:

• You have already gained at least 2-3 years of experience in a similar role (Office Assistant, Office Coordinator or Manager, Business Support Manager, Event Manager, …)
• Previous experience with event & meeting management can be an asset
• Previous experience with budget management, financial/accounting support, …would also be a plus
• You are perfectly fluent in English and French (both written and spoken). Other languages (Dutch, German, Spanish) are an asset.
• You are proficient in MS Office (Outlook, Word, Excel and PowerPoint) and you feel comfortable working with other IT tools & databases
• You possess strong organisational, administrative and interpersonal skills
• You have a proactive & hands-on attitude and you are very service & solution oriented
• You possess excellent time-management skills which allow you to efficiently structure and prioritise your work, you can adjust easily to changing circumstances
• You have the ability to multitask and to work with minimum day-to-day supervision, you stay calm and cool headed when confronted with multiple priorities and/or strict deadlines
• You are a creative & resourceful person keen on continuously learning and able to suggest improvements /optimisations
• You are an excellent team player, eager to work collaboratively in an international and diverse team
• You are comfortable working with virtual communications tools such as Teams, Zoom, softphone, …
• You enjoy working in a small, closely-knit team !

Offer:

• A 6-month contract starting 1st December 2023 until end of May 2024
• A competitive salary + luncheon vouchers, 100% reimbursement of public transport costs
• Location: the offices are located in the city centre and are very accessible by train/metro (Troon/Trône)
• The opportunity to work in a very stimulating & international environment and to get familiar with a really interesting sector!
• Very challenging and varied role and a genuinely nice team!