Company:

Our client is a small, yet exclusive company specialised in strategic HR services.  They are part of a global network with offices in 14 countries and they offer to their clients various services including: Leadership Consulting, Executive Coaching, Leadership Development Training and Executive Search. They are known and respected for building great customer relationships and adding outstanding value.  Their Belgian & French offices work very closely together.  The company is due to expand in the coming months/year.

Purpose of the role:

They are currently looking to recruit a diligent Office Manager & Business Support Assistant who will be in charge of the smooth running of the Belgian and French office and who will support the Partners in their daily activities.  The Office & Business Support Manager will also ensure that a (virtual) network of Experts can deliver client work at the highest professional standards.  The position will be based in Brussels (offices located next to the central railway station) but offers a lot of flexibility (home working possible – up to 4 days/week).

Job description:

Executive Assistant duties & Office Management

• offering first class administrative support to the Partners
• diary management, organising meeting and business trips
• setting-up calls/videoconferences/online meetings
• managing the expenses, updating contacts’ lists, etc.
• preparing business-related documents, reports and presentations
• translating documents
• screening e-mails and phone calls
• ensuring the smooth running of the office (ordering office material, liaising with suppliers, …)

Financial administration and accounting-related duties

• preparing, sending and registering client invoices
• following-up on client payments, sending reminders if necessary
• checking & registering suppliers’ invoices
• monthly/quarterly processing of expense notes
• scanning and preparing the necessary documents for the Accountant
• preparing  tax-related & financial documents for the 3 legal entities (French and Belgian companies)
• handling the 3 companies’ payment transfers, cash management, etc.

Project support

• preparing proposals for clients, preparing and following-up on tenders, registering new clients in the system, making sure all necessary documents are signed (contracts, agreements, etc.)
• liaising with clients and Experts based in Belgium and France (& other countries), offering them organisational & logistical support (confirming appointments, booking meeting rooms, preparing & sending documents, …)
• organising national and international events such as business lunches, off-site meetings, Development Centres, team events, General Assemblies, etc.
• being the main contact for the organisation of coaching sessions and the coordination the training courses (venue management, preparing training material, organising catering, liaising with the participants, etc.)
• in-house project management: managing yearly a number of domestic & international projects (implementation & follow-up from an organisational & administrative point of view)

Marketing & sales support

• managing the blog part of the company’s website and the social media (content posting on Twitter, LinkedIn and Facebook) in collaboration with a marketing consultant
• writing and sending monthly e-newsletters using MailChimp
• translating articles
• managing advertisements on company website + external websites
• updating databases
• following-up on customers’ satisfaction

Profile:

• You are fluent in English, French and Dutch
• You have 4 years of professional experience in an Executive Assistant or Office/Business Support Assistant role
• Experience in the (international) service sector is essential. Experience working in a smaller structure and/or within a virtual office structure can be a strong asset.
• You are autonomous and extremely organised (planning own work, juggling multiple priorities, creating/improving work procedures, etc.)
• You are proactive and you have strong problem solving skills – you are able to think outside the box
• You are genuinely service minded and versatile, you are a quick learner
• You are a committed and resourceful self starter and can work with limited supervision
• You can communicate at all levels including Board level
• You are comfortable working in an environment where you will have no direct colleagues as the Partners travel constantly and you will be often alone in the office

Offer:

• A permanent and full-time employment contract
• Starting date: ASAP
• A competitive salary
• Flexible work practices: you are expected to be in the office (next to Gare Centrale/Centraal Station) during at least 1 day/week and you are allowed to work from home during the rest of the week.
• The opportunity to work in a fast-growing, international, human-sized company with inspirational leaders!

Our client is an international leader in the real estate sector.   Their Belgian offices (+/- 100 people) are located in central Brussels and are therefore very accessible by public transport.  They are currently recruiting a diligent Receptionist who will be working from 2pm until 6pm (= 20h/week).   Candidates interested in working more hours per week, are also welcome to apply, the company can also offer 30h/week and then the schedule would be 12:00-6pm.

Job description:

• Answering, screening and forwarding incoming phone calls while providing basic information
• Serving visitors by greeting, welcoming, directing and announcing them appropriately
• Booking meting rooms and ensuring all relevant equipment, material and refreshments are provided
• Liaising with contractors to taking care of small office repairs and make sure meeting rooms & offices are well kept
• Serving as the point person for maintenance, mailing, supplies, equipment, bills, and office facilities
• Managing office supplies in an efficient and cost-effective manner
• Receiving, sorting and distributing daily mail/newspapers/deliveries/couriers
• Organising travel for the staff, liaising with the travel agency
• Assisting with the organisation of staff events (annual dinner, Christmas dinner, etc.)
• Helping with the organisation of the annual vaccination and eye testing in collaboration with HR
• Ensuring archives are handled effectively
• Making sure the reception and client area are constantly professional looking

Profile:

• You are fluent in Dutch, English and French
• You possess ideally 2-5 years of experience in a similar role – preferably in a similar environment (service sector)
• You are able to represent the company in a professional way (smart presentation)
• You are able to maintain confidential information and you have the ability to answer phone calls with enthusiasm, professionalism, tact, common sense and persistency
• You show an absolute drive towards professionalism & client satisfaction
• You are organised and rigorous, you work with a genuine eye for detail
• You are proactive & solution oriented
• You are a good team player and you have a flexible attitude

Offer:

• A permanent contract
• Starting date: as soon as possible!
• Working hours: it is a part-time position where you have to work during 5 days/week. Ideally 20h/week: working every day from 2pm until 6pm.  Working 30h/week: every day from 12:00 until 6pm is also possible.
• A competitive salary and comprehensive benefits package
• International and very dynamic working environment with room for initiative
• The opportunity to work in a quality oriented, corporate environment in very nice offices in the centre of Brussels!

Our client is a leader in international real estate services.  They are present in more than 60 countries and in Belgium they employ +/- 100 people.  Their Brussels office is very centrally located and therefore easily reachable by train and metro. They are today looking to recruit a diligent Commercial Assistant who will be supporting a team of 4 Sales Managers.

Purpose of the job

As a Commercial Assistant , you are of vital importance to the optimal functioning of the team.  You will assist the department in all administrative tasks and you will also be in daily contact with clients.

Job description

• You will take care of incoming phone calls including responding to routine questions, taking messages and redirecting callers
• You will organise the team’s agenda
• You will prepare internal and external client meetings including welcoming external visitors, arranging for transportation when necessary, making restaurant reservations, taking care of travel arrangements together with the company’s Travel Coordinator
• You will prepare correspondence when required, including client mailings, teasers, …
• You will prepare PowerPoint presentations & reports including Property sheets
• You will update and manage internal databases
• You will coordinate marketing support with the Marketing Department
• You will create and manage internal Sharepoints
• You will manage and update internal templates
• You will translate documents into English, Dutch and French
• You will prepare expense reports
• You will take care of reception back-up when required
• You will perform any other assigned administrative projects as requested by the team.

Profile                                                         

• You ideally hold a Bachelor’s Degree in Office Management, Management Assistant, Languages, Marketing, Communication or in any related field
• You have minimum 5 years of experience in a support role, ideally in a Commercial Department
• You have excellent verbal and written skills in Dutch, English and French
• You have a very good command of the MS Office package (Word, Excel, PowerPoint, Outlook) and you enjoy learning new software/applications
• You work thoroughly with an eye for detail and with a focus on the results to achieve
• You have a service-oriented and proactive attitude which leads to a high client satisfaction internally and externally
• You have excellent organisational skills which enable you to multi-task and to prioritise efficiently
• You enjoy working in team but are also able to work autonomously and take initiatives
• You enjoy working in a fast-past environment
• You have a positive and friendly personality

Offer

• A permanent contract
• Starting date: as soon as possible
• A competitive salary
• Fringe benefits including luncheon vouchers, health insurance, group insurance, a discretionary bonus  and 6 extra holidays
• Access:  the company is located in central Brussels and is easily accessible by train and metro
• The opportunity to work in a fast-paced international environment where you can have interesting learning opportunities and enjoy a very positive working atmosphere!

Our client is a high-profile international firm active in executive search/HR.   They have subsidiaries worldwide and their Belgian offices (+/- 20 people) are located in central Brussels (very accessible by public transport). They are currently recruiting a diligent assistant to work for 1 Consultant.

Job description:

• diary management
• coordinating travels & accommodation, preparing detailed travel itineraries
• organising internal and external meetings
• coordinating logistics for client meetings (travel, hotel, conference rooms, videoconferences, etc.)
• drawing up client proposals, progress reports, project specifications, etc.
• monitoring incoming emails and ensuring a timely follow-up
• drafting letters and emails
• preparing PowerPoint presentations for various meetings & seminars
• updating and reviewing database information
• coordinating and following-up on invoices per assignment/project
• handling incoming calls, filtering calls when appropriate, taking messages
• having regular phone contacts with high-profile external partners (including clients)
• some research work (new clients, industry news, etc.)
• proactively following-up on all projects/assignments
• filing relevant documents after each project

Profile:

• Fluency in Dutch and English  with an operational level in French
• You have minimum 5 years of experience in a role of Management/Executive Assistant, ideally in the service sector (e.g. legal, consultancy, …)
• You are computer literate and possess advanced skills in word processing (Microsoft Word). A good knowledge of PowerPoint can be a strong asset.
• You have top-of-the-range administrative skills and an absolute drive towards professionalism & client satisfaction
• You are well organised, precise & rigorous and you are able to set priorities
• You are proactive & solution oriented and you like juggling multiple activities
• You are always diplomatic and you are able to treat confidential information appropriately
• You are able to handle phone calls with professionalism, common sense & persistency and you are able to communicate at all levels
• You want to be part of a team and you stress resistant

Offer:

• A permanent contract
• Starting date: as soon as possible
• A competitive salary and comprehensive benefits package (including luncheon vouchers, health insurance, group insurance, bonus & 100% reimbursement of public transport costs, possibility to work from home during 1 day/week)
• International and dynamic working environment with a very good team spirit!
• The opportunity to work for a boss who really enjoys working with a proactive right-hand who doesn’t hesitate to take initiatives!

Our client is a well-established, international company active in the travel industry.  They are currently recruiting a diligent Executive Assistant to work as part of a team of 3 and whose role will be to assist the Board of Directors. Their offices are located in the centre of Brussels (easy to reach with public transport) and they employ +/- 100 people.

Purpose of the role

Together with 1 other Assistant and the Office Manager, you will be in charge of providing first class secretarial support to the Board of Directors (10 Executives).

Job description

• You handle all the logistics and organisational tasks of 3/4 Directors in order to relieve them from administrative issues
• You manage their diaries and organise meetings and business trips
• You handle their mail box and proactively take care of certain issues/tasks
• You handle and manage the incoming mail and ensure that appropriate answers are given within a correct timeframe
• You handle outgoing mail and ensure that it is sent on time
• You handle and screen incoming calls and provide an answer whenever possible
• You regularly organise meetings and events and take care of the logistics of these events
• You manage the credit card expenses and ensure a follow up of the costs
• You book hotels and transports and centralise the costs
• You prepare the expense notes and reconcile the amounts against the receipts received, in order to prepare the monthly accounting
• You control and approve a department’s invoices when needed, you can be asked to be the contact person for the small expenditures of various departments
• You gather, list and edit VIP travel authorisations
• You account for and list the business trips of the Directors per compliance with the French and Belgian legislations
• You handle various administrative duties: Directors’ on call schedules, customer complaints, budget follow up, etc.
• You act as the back up of the other Assistant and of the Office Manager

Profile

• You ideally hold a Bachelor in Secretarial Studies/Office Management/Languages
• You are a fluent in Dutch and French. A business knowledge of English is an asset
• You already have 2 to 8 years experience in a similar role (Executive Assistant to a team)
• You have a very good knowledge of MS Office (Word, Excel, PowerPoint)
• You are well organised and can multitask
• You are stress resistant and stay calm under pressure
• You can communicate and interact at all level and are service and customer minded
• You have a genuinely good team spirit, as you will be working as part of a team of 3. However you can work autonomously as well
• You are a positive individual who enjoys working in a collaborative way
• You have a good level of dynamism
• You are extremely discrete as you will have access to very confidential information

Offer

• Starting date: ASAP!
• A fixed term contract of 6 months, with the possibility of becoming permanent
• Working hours: 38h00/week, from 8.30 am until 6.00 pm
• A competitive salary with luncheon vouchers (€8,00/day), 100% reimbursement of transport costs, Eco chèques and 37 holiday days/year. When the position becomes permanent, the following fringe benefits will also apply: health and group insurances, numerous benefits in kind, a discretionary bonus
• The opportunity to work in a truly international & multicultural environment, in a company, which is constantly evolving, and within a fascinating sector!

Our client is a well-established, international company active in the tourism industry.  They are currently recruiting a diligent Customer Relations Officer to join their multilingual & multicultural team in Brussels (+/- 30 people).  Their offices are located in the centre of Brussels (easy to reach with public transport) and they employ +/- 100 people.

Job description

• being the focal point of contact for customers in different countries: you reply promptly to their queries via phone/email/fax/letter in accordance to the company’s commercial politics & ethical/quality standards
• ensuring that an efficient and prompt service is offered to clients
• ensuring that files are handled in a timely manner
• responding efficiently to all queries such as information requests, complaints, and providing them an appropriate solution
• contact management and updating the database with the details of the complaints and the solutions offered
• ensuring that the service offered complies with the ISO certification
• handling the litigation files
• managing the booking of additional services such as taxi reservations, booking of meeting rooms, etc. within the specified timeframe
• participating in various working groups and in cross-department projects impacting the Customer Service department

Profile

• You are perfectly fluent in French, Dutch and English
• You hold a relevant Bachelor and have a first relevant experience of +/-1 year (in a customer service/client relations role, ideally B2C)
• You are PC literate with a good knowledge of MS Office 2010, CRM and a phoning tool
• You have strong oral & written communication skills: you are clear & articulate, you have a good elocution and you have strong writing skills
• You possess good listening skills, you are able to show empathy towards your customers and you are very service & quality minded
• You are calm and stress resistant, you feel at ease when talking with customers
• You have the ability to work autonomously and to manage priorities but you are also genuinely team spirited
• You have a positive and dynamic work attitude, with good analytical abilities
• You are flexible in terms of working hours: working in shifts (7.30am-3.30pm and 12.30pm-8.30pm) and working during weekends (on average during 2 weekends/month) is not a problem for you

Offer

• Starting date: ASAP!
• A permanent, full-time contract
• A competitive salary with a very complete benefits package (including bonuses for working in shits/during weekends), luncheon vouchers, health and group insurance, benefits in kind, 39 holidays
• The opportunity to work in a truly international & multicultural environment, in a company which is constantly evolving and within a fascinating sector!

 

Our client is a well-established, international company active in the travel industry.  They are currently recruiting a diligent Customer Care Officer to join their multilingual & multicultural team in Brussels (+/- 30 people). This is a newly created position. Their offices are located in the centre of Brussels (easy to reach with public transport) and they employ +/- 100 people.

Job description

• Throughout the journey of the client, you ensure a diligent customer service, following up the situation and anticipating the client’s needs
• You monitor the social media
• You manage the client communication on the website, on apps, via text messages, etc.
• You advocate the client’s interests towards the Supervisor
• You are the point of contact between the department and the customer service concerning the exchange of information on social media, via the chat and on the telephone
• You liaise with the on-site teams in order to gauge the pulse of the situation in the stations
• You manage complaints, reimbursement and information requests from clients by phone, e-mail and snail mail
• You interact live with clients via the chat
• You are in charge of the administrative follow up of several products
• You escalate requests to the appropriate department
• You manage the social media account, you facilitate and monitor the exchanges. You create some content and manage the interactions with the clients
• You are based in the operational centre (4 days/week) and in the customer service department (1 day/week)

Profile

• You are fluent in French, Dutch and English
• You have a first relevant experience of +/-1 year (in a customer service/client relations role, ideally B2C)
• You have strong oral & written communication skills: you are clear & articulate, you have a good elocution and you have strong writing skills (appropriate for social media communication)
• You possess good listening skills, you are able to show empathy towards your customers and you are very service & quality minded
• You can anticipate your clients’ needs
• You are dynamic and stress resistant (handling sudden emergencies, changing priorities)
• You have a positive attitude, an open mind-set, you are enthusiastic and motivated
• You are autonomous yet also genuinely team spirited
• You are analytical, rigorous and organised
• You are flexible in terms of working hours as you will be working in shifts and during weekends (on average during 2 weekends/month)

Offer

• Starting date: ASAP!
• A permanent, full-time contract
• A competitive salary with a very complete benefits package (including bonuses for working in shits/during weekends), luncheon vouchers, health and group insurance, benefits in kind, 37 holiday days
• Working hours: shift work, 6.00 am-2.00 pm and 2.00 pm-10.00 pm and 2 week-ends/month
• Location: the offices are located close to a Brussels train station and are therefore very accessible by public transport
• The opportunity to work in a truly international & multicultural environment, in a company, which is constantly evolving, and within a fascinating sector!

For one of our clients, a non-profit organisation located in the city centre of Brussels, we are currently recruiting a diligent Office Manager who will have responsibilities in 3 main areas: budget management & financial administration, HR  and contract management.

Purpose of the role:

This is a key role within the organisation.   You will be the right hand of the Director and u will be collaborating closely with the Accountant and with the HR team (2 people).  You will be involved in budget management, financial  and  HR Administration.   Additionally, you will also follow up on specific files and projects (e.g. contracts with key suppliers, insurance files, implementation of new IT tools, GDPR, …)

Job description:

Accounting/Finance:

• Following up on the daily accounting process in collaboration with the accountant (via BOB software)
• Preparing the yearly budget for the organisation in collaboration with the Director
• Monthly follow up of the revenue/expenditure and the status of the yearly budget
• Checking, approving and executing payments (suppliers’ invoices, expense notes, fees for organisations/partners related to joined activities) on a weekly basis via Isabel
• Final check and payment of salaries, holiday pay, company tax, social security charges, etc. (in collaboration with HR team)
• Managing centrally the cash for the petty cash needed in different departments
• Managing the several bank accounts and acting as the single point of contact for the different banks
• Managing the credit cards
• Handling the advance payments to employees travelling abroad for specific projects
• Managing the Isabel-signature for online payments, as well as the certificate itself
• Handling salary and cost simulations in case of new recruitments (in Excel)

HR-related responsibilities:

• Representing the company in the Health & Safety Committee
• In collaboration with the HR team: checking and following up on all sorts of declarations and administrative formalities (DMFA, BELGOTAX, social security, company tax, pension plan, …)
• Managing the user rights for the online databases and applications used for the above mentioned activities
• Actively following up on the changes in social legislation and labour law (via newsletters, trainings, etc.)
• Steering changes in the organisation’s work rules/labour regulations
• Preparing career development plans, lists for promotions, salary grid adjustments, etc.
• Following up on the holiday planning
• Following up on employees’ well-being at work in collaboration with the HR team and with the Health & Safety Advisor
• Answering questions of employees on specific topics (salary & extra-legal benefits, holidays, well-being at work, career planning, training possibilities, etc.)

Managing specific files and projects:

• Main contact person for all insurance files
• Main contact person for the supplier of the luncheon and gift vouchers
• Managing the pension fund, following up on pension entitlements
• Managing the telecommunication subscriptions (landlines, mobile phones, …): monitoring call & data usage, managing SIM-cards and all the different data packages offered by the telecom provider, making temporary adjustments in the mobile phone contracts for employees travelling abroad)
• Handling all contacts with SNCB, STIB, TEC, De Lijn with regards to employees’ subscriptions (third-party payer scheme)
• Preparing and following up on specific projects (in collaboration with the Director), e.g. purchasing of new software, digitalisation processes within the HR or Accounting Department, GDPR adjustments, etc.
• And much more!

The ideal candidate has the following profile:

• Ideally a Master’s Degree in Economy, Management or Finance (if possible with option HR)
• Minimum 10 years of relevant experience in roles where a certain expertise was built in the field of Finance/Accounting and HR. Experience as an Office Manager or Financial/Administrative Coordinator within a non-profit organisation is also relevant.
• Fluency in Dutch (oral and written) with a very good level in French
• Some knowledge of Belgian social legislation and labour law is an asset for this role, as well as knowledge of some basic accounting principles
• IT literate: experienced Word, Excel (very good level!) and Outlook user, knowledge of various online applications and databases, familiarity with BOB Software and Isabel is a plus
• Strong communication and interpersonal skills, capable of representing the company towards third parties
• Friendly & compassionate with very good listening and counselling skills
• Precise, punctual and highly organised with a good focus
• Analytical and figure minded
• Autonomous & methodical, you can operate well within an agreed framework, you respect deadlines and you are accountable & responsible
• Discrete and diplomatic, able to handle very sensitive and confidential information
• Respectful, calm and poised but you can also be convincing and persevering when needed
• Positive & proactive, able to come up with creative & constructive solutions
• Integer & reliable
• You enjoy working in team and you wish to make a long-term commitment with your next employer

Offer:

• An open ended employment contract
• Starting date: asap
• A salary in line with the non-for-profit-sector, luncheon vouchers, group insurance, reimbursement of transport costs
• The company is very accessible by public transport and the offices are very pleasant
• A very respectful work environment, a company that offers job security and a good work/life balance!

Our client is a small, international membership association (5 people) active in the internet industry.  They are located in the centre of Brussels and their offices are therefore very accessible by public transport. They are currently looking to recruit a Senior Project Manager.

Job description:

• Shaping and leading large cross-community projects: promoting new & innovative ideas, getting the necessary funding from members, working out a project plan, coordinating activities with different experts amongst the members, 8etc.
• Managing and supporting collaborative research projects
• Following trends in the industry and beyond: being the in-house futurologist of the association
• Setting up community training programs both online and offline
• Organising and running training sessions on the internet ecosystem for policy makers as well as the wider public
• Engaging in outreach activities and stakeholder relations in close coordination with the association’s Policy and Communication Teams
• Supporting the group of Chairs and Vice-Chairs of the association’s six Working Groups and facilitating their annual Brussels meeting
• And much more!

Profile:

• Master’s Degree, preferably in Business Administration, International Relations or a tech-related subject
• Perfectly fluency in English (spoken and written), any other EU language is a plus
• At least 15 years of working experience, of which ideally 10 years in a membership-based organisation
• Project management experience in a multicultural environment
• Experience with project management tools
• Familiarity with EU funding programs
• Very good interpersonal/communication skills, strong networking capabilities
• Excellent organisational/planning skills, diplomatic and service minded
• You feel comfortable operating within a small structure and working with virtual teams for several projects

Offer:

• A permanent and full-time contract
• A salary in line with your skills and experience and a comprehensive benefits package (including individual performance-related bonus, company result-based bonus and full insurance package)
• Flexible work practices
• The opportunity to work in a truly international environment within a fascinating and fast-changing sector!
• Starting date: as soon as possible

 

We are urgently seeking to recruit a Management Assistant for 1 of our clients situated in the northwest of Brussels Capital Region.

Purpose of the role:  in collaboration with 2 colleagues coordinating the very busy schedules and activities/programmes of 2 Top Executives.

Your tasks & responsibilities will include:

• Complex agenda management: planning & confirming appointments, keeping an eye on upcoming deadlines, proactively suggesting some dates already for certain meetings/activities which need to be scheduled in the next month(s), …)
• Preparing and organising van internal and external meetings
• Coordinating internal and external events in close collaboration with your 2 colleagues
• Email management (screening, anticipating things, indicating priorities)
• Processing and following-up on incoming telephone calls and emails
• Preparing confidential files
• Handling correspondence
• Archiving and filing all relevant documents (on paper + electronically)
• Handling translations (occasionally)
• Welcoming visitors, liaising with internal and external parties

Profile:

• The ideal candidate has an excellent level in Dutch (oral + written), with a good knowledge of French and an operational level in English.
• Ideally a Bachelor’s Degree (office management, languages, …), but, candidates who are equivalent by experience, are more than welcome to apply for the position.
• You have at least 3-5 years of experience in a similar role (administration, management assistant, office management, …)
• You are computer literate (MS Office, especially good knowledge of Word, Excel and Outlook)
• You are polite, articulate, discrete & respectful and you possess strong interpersonal skills
• You work very accurately with a lot of care & order; you pay attention to the presentation of your work and to the smallest details
• You think before you act, you have a proactive attitude, you are capable of foreseeing problems and suggesting alternative solutions
• You can work independently but you also function well within a team (in this role you will be working together with 2 colleagues)
• You are flexible in terms of working hours (occasional overtime) and in terms of the back-up system when colleagues are absent
• You are open to constructive criticism
• You are looking to make a long-term commitment with your next employer

Offer & practicalities:

• A permanent contract
• Starting date: ASAP!
• A salary that will depend on the level of experience, luncheon vouchers, group insurance, reimbursement of transport costs
• Working hours: 38h/week
• Company is not easily accessible with public transport so ideally you have a personal vehicle
• Very nice and respectful working environment, spectacular offices!