Our client is a well-established, international company active in the transport industry.  They are currently recruiting a new collaborator to join their multilingual & multicultural teams in Brussels.  Their offices are located in the centre of Brussels (very easy to reach with public transport).

Job description

• Assisting the Shift Leader by ensuring operational coverage in terms of resources and the operational management of all travelling personnel in liaison with the offices in London, Paris, Brussels, and Lille
• Carrying out non-essential Safety tasks by relaying to crews any altering the standard and changes to operating procedures
• Managing English-speaking crews in the absence of the Permanent Crew Officer in London
• Collaborating effectively with the Permanent Crew Officer through a constant exchange of information in order to jointly resolve any incidents relating to the travelling crews
• Disseminating information to crews about any changes affecting them both in normal and disrupted situations
• Managing crews during operations by providing appropriate solutions to any problems affecting them
• Ensuring that the transport plan is properly covered in normal or disrupted situation in compliance with the regulations
• Keeping up to date an operating report and any other document required by the manager, in particular drafting a daily report
• Using the resources available (holders plus reserves) to guarantee coverage of the transport plan in compliance with the regulations in force

Profile

• +/- 2 years’ experience in managing resources or personnel planning (dispatching operational teams), preferably in the transport sector
• Fluency in French and English, Dutch is a plus
• Strong negotiating skills and good communication skills
• Strong customer focus and proactive in finding solutions
• Global vision, ability to analyse and summarize in limited time
• Ability to communicate operating procedures clearly to other staff and partners
• Resistance to stress induced by disrupted situations
• Flexibility in terms of working hours (shifts and weekend work)

Offer

• Starting date: as soon as possible
• A permanent, full-time contract
• A competitive salary with a very complete benefits package (including bonuses for working in shifts/during weekends), luncheon vouchers, health and group insurances, benefits in kind, additional holiday days
• Working hours: shift work, 6.00 am-2.00 pm and 2.00 pm-10.00 pm and 2 weekends/month
• Location: the offices are located in the city centre of Brussels and are therefore very accessible by public transport
• The opportunity to work in a truly international & multicultural environment, in a company, which is constantly evolving, and within a fascinating sector!

Our client is a human-sized European public affairs consultancy. Their Brussels offices gather +/- 15 staff and are located in the EU quarter of Brussels. They are today looking to recruit a diligent Office Coordinator who will report directly to one of the two Founding Partners.

Job description:

 Front office

• Welcoming clients who come work in the office: booking meeting rooms for them, attending to their needs (serving beverages, booking taxis for them, restaurants, etc.)
• Booking travel and accommodation for the consultants
• Participating in the organisation of events: setting up the meeting rooms, ordering food and beverages, preparing participants’ lists, welcoming participants, etc.
• Registering participants to physical and on-line events
• In case of on-line events, sending Teams/Zoom links
• Liaising with clients during meetings/events (face to face and on-line)

Back office

• Updating databases, checking that data are correct, handling data entry
• Assisting with billing duties (billing clients, recharging consultants’ expenses to clients)
• Preparing expense reports
• Preparing PowerPoint presentations for clients’ meetings
• Working on MS Office (Word, Excel & PowerPoint)
• Ad hoc administrative support to the team depending on their needs

Profile:

• You have already gained a first experience in a similar role and in professional services (law firm, consulting, etc.)
• You are perfectly fluent in English (C2 – spoken and written) and have a very good level of French or Dutch (B2 minimum)
• You are proficient in MS Office (Word, Excel and PowerPoint, Access, Outlook)
• You have excellent interpersonal skills and are service minded
• You can represent the company towards third parts and have very good communications skills
• You have a genuine personality with a positive attitude
• You are a proactive and resourceful all-rounder who enjoys having different duties (both front and back office)
• You are internationally minded and can adjust to different cultures (multicultural team and clients)

Offer:

• A full time and fixed term contract (with the aim of becoming permanent after 6 months)
• Starting date: ASAP
• A competitive salary and comprehensive benefits package including luncheon vouchers (€8,00), health insurance, mobile phone, and laptop
• Working hours (38h00/week): Monday-Thursday (8.30 am-5.30 pm), Fridays (8.30 am-3.30 pm)
• Holidays: 20 holiday days/year + 1 week between Christmas & New Year + 1 week in August (week of 15 August)
• Location: the offices are located in the EU quarter and are very accessible by public transport
• The opportunity to work in a stimulating environment and for an organisation with a kind and collaborative business culture

 

 

Our client is an international association in the field of cancer research. They coordinate clinical trials worldwide in partnership with their 50+ member organisations. Their Brussels office, located in Woluwe Saint Lambert, gather +/- 40 staff. They are today looking to recruit a diligent HR Officer to join the HR department (3 staff).

Purpose of the role:

To provide daily support to the Senior HR Manager and to the HR department. The responsibilities include processing employee data throughout the employee life cycle, payroll administration, recruitment & on boarding/off boarding of employees.

Job description:

HR Administration (70% of the role)

• Maintain all physical and digital personnel records.
• Update internal personnel databases (onboarding, offboarding, presence, holidays, promotion, resignation, time tracking, etc.)
• Manage information transmitted to insurance broker for hospitalization and pension plan insurances
• Advise on best practices to streamline HR administration, processes & templates
• Provide support to employees in various HR related topics (for example benefits, holidays, absences, overtime, and compensation days etc.) in consultation with the Sr. HR Manager
• Manage payroll administration in collaboration with the payroll provider
• Assist with the Professional Development Review (PDR) campaigns
• Support liaison with external prevention, safety, and health body
• Participate in the implementation of HR projects
• Prepare internal communications to the HQ staff

 Recruitment (30% of the role)

• Manage full recruitment cycle once recruitment needs have been communicated
• Propose strategy for individual recruitment
• Publish ads, liaise with external recruiters
• Manage contracts in the collaboration with recruitment agencies
• Screen incoming resumes, conduct first HR interview, schedule operational interviews, conduct reference checks
• Draft offers & contracts

Profile:

• 2 – 3 years of experience as an HR Assistant/Payroll Assistant/HR Generalist or another relevant role
• Bachelor’s degree in human resources or related (essential)
• A good knowledge of the Belgian labour legislation is necessary
• Familiarity with Human Resources Information Systems and understanding of general HR policies and procedures
• C2 level in English and C1/C2 level in French are mandatory, Dutch is an asset
• Highly computer literate with capability in email, MS Office, and related business and communication tools
• Meticulous attention to detail, professional attitude, and ability to maintain confidentiality
• Operate with high integrity
• Willingness to learn
• Work effectively in multicultural teams, as well as independently
• Excellent verbal and written communication skills
• Works comfortably under pressure and meets tight deadlines

Offer:

• A permanent contract
• A full-time contract (38h00/week)
• Starting date: ASAP
• A competitive salary and comprehensive benefits package including luncheon vouchers (€8,00), Eco-vouchers (€250/year), health insurance (fully paid by the employer), group insurance, reimbursement of transport costs, homeworking allowance, cell phone, laptop, 30 holiday days
• Location: the offices are located in Woluwe-Saint-Lambert (close to the Cora). Although they are accessible by public transport, they are more easily reachable with a personal vehicle (parking space available)
• Homeworking policy: possibility of teleworking and flexible working hours
• The opportunity to work in a stimulating environment and for an organisation, which genuinely makes a difference!

 

Our client is an international federation representing the interests of its members towards the EU institutions. Their human-sized and multinational office (+/- 12 people) is located in the Arts-Loi area and is currently looking to recruit a Policy Adviser on a permanent contract basis.

Purpose of the role

Monitoring, analysing and reporting of legislation and other initiatives that impact on our client’s industry at EU and Member State level; assisting with the coordination of and attendance at internal and external meetings focusing on such issues; and supporting the broader day-to-day functioning of the Secretariat

Job Description 

Advocacy, Research & Communications:

• Analysis, follow-up and preparation of briefing papers on all relevant EU/Member State initiatives which concern or could impact on the activities of the members
• Preparation for, participation in and follow-up of working group meetings (drafting of agendas, working papers, minutes, briefings) and other stakeholder events
• Researching and drafting position papers to support the federation’s lobbying activities
• Drafting and coordinating responses to EU-level consultations, quantitative analysis and the production of surveys and studies on Europe’s markets linked to our client’s activities
• Attendance at external meetings and provision of feedback to members and colleagues
• Engaging with stakeholders in the European Institutions, national authorities, private sector, academia and others

General Team support:

• Working as part of a team 3 to 4
• Providing general support to 2 Technical Committees
• Preparing working documents for the Committees
• Collecting data for the working groups

Profile:

• University Degree, preferably Master’s level in a relevant field of expertise (Business Administration, Law, Economics, Finance)
• Two to three years’ relevant work experience
• Experience of working with the EU Institutions
• Experience of working on issues related to financial services is an asset
• Numeracy skills are important
• Excellent oral and written communication and presentation skills
• Excellent IT skills (Word, Excel, PowerPoint, web and social media applications)
• Fluency in English (C1/C2 – written and spoken) is essential as well as a professional knowledge of French (B2)
• Very good team spirit and collaborative approach
• Ability to work under pressure, manage competing priorities and maintain a professional approach under all circumstances
• Entrepreneurial, creative and opportunity-driven mind-set
• Good common sense and emotional intelligence, capacity to adjust communication to the context
• Trustworthy, responsible and accountable
• A commitment to the values and goals of the European Union

Offer:

• Starting date: ASAP!
• A permanent and full-time contract
• A competitive salary with a complete benefits package (luncheon vouchers, group insurance, DKV (including ambulatory and dental insurance), 24 holiday days
• Homeworking schedule: 2 days per week
• A motivating and challenging role within an influential international trade association.
• Opportunities to work and develop in an international environment.
• A small and dynamic team.

 

 

 

Our client is an international federation whose role is to represent and support its members and to promote their missions towards national politicians and EU institutions. Their human-sized offices (20 people) are located in the centre of Brussels (very easily accessible by public transport). They are currently recruiting a diligent Personal Assistant to provide support to their Executive Director and to handle the relations with the members.

Purpose of the job

To provide first class administrative, organisational and logistical support to the Executive Director; to handle the relations with the members and to work on some ad-hoc projects (e.g. event management).

Job description

• managing a complex calendar: coordinate professional meetings, conferences, personal appointments and travels
• ensuring the preparation of all internal & external meetings and events for the Executive Director, both in form & content and taking care of minute-taking if and when required
• for both internal & external meetings and events, researching information; gathering background materials and information; preparing documents and presentations
• preparing, organising and coordinating the General Assembly, Committee Meetings & other high-level meetings
• handling daily correspondence, drafting business letters
• handling incoming phone calls, taking messages
• organising travels and bookings: managing all aspects of travel, logistics and expense reports
• preparing documents, reports and presentations using MS Office
• facilitating the exchange of information between the Director and the team
• assisting in the logistic organisation of conferences/seminars/workshops and preparation of material (PowerPoint presentations)
• assisting with the preparation of mailings in collaboration with the communication team
• handling the relations with the members: contacting local representatives to investigate recent events/changes in the organisation/… and how they affect their membership, checking availabilities for a visit from the Director, etc.

Profile

• You hold minimum a Bachelor degree with 5-8 years or relevant working experience
• You have an excellent knowledge of English and French, both spoken and written
• Good knowledge of an additional European language would be a plus (Dutch, German, Spanish, Italian, …)
• You possess excellent communication skills (verbal and written)
• You have a high degree of computer literacy (MS Office)
• Strong time-management and multitasking abilities
• You have a positive and flexible mindset, a problem-solving attitude and a good sense of initiative (proactive attitude to work)
• You are able to keep a cool head when confronted with multiple tight deadlines and/or changing priorities
• You are genuinely team spirited and able to build good working relationships with colleagues

Offer

• Starting date: asap!
• A permanent, full time contract
• A competitive salary with a complete benefits package!
• Working hours: 40/week, possibility to work from home during 1 day/week, 37 holidays
• The opportunity to work in a fascinating and very international environment and to have numerous contacts with internal & external parties!

 

Our client is a professional, Belgian federation which represents 250 companies active in the food and agricultural sector.   Their core team consists of +/- 5 employees who regularly work together at the association’s head office in Groot-Bijgaarden; it is also possible to work from home during several days per week.  They are currently recruiting an Advisor who will be the right hand of the Director.

PURPOSE OF THE ROLE

As an Advisor you are – together with the Director – the main point of contact for members, partners, stakeholders, research &  knowledge institutions, public authorities and other organisations with regards to all possible company and food related questions within the sector and this on a local, national and European level.  You offer members & stn translate complex policy strategies and legislation into comprehensible and concrete objectives and actions.   You are involved in a broad variety of activities and projects internally and externally, you are faced with a wide range of biological/technical/legal/scientific/economic topics on a daily basis and you have continuously interactions with fascinating people in diverse companies and organisations.  You report to the Director of the association and you work closely together with a really nice, professional and driven team.

JOB DESCRIPTION

More concretely the role  covers the following aspects (list is not exhaustive):

• You are the right hand of the Director: you support her with the processing, management and follow-up of all complex technical-scientific questions, tasks, activities and projects with the aim of supporting the members and assisting them in their daily operations
• You look closely into all sorts of technical matters, files and projects (e.g. labelling, hygiene, food additives; nutritional values, food safety, listeria/salmonella, product recalls, animal welfare, traceability, bio products, food law, compliance guide, audits, sustainability and CO2 calculations, etc.)
• You manage and represent a knowledge & expertise centre: you help building the knowledge and sharing it with the members; you inventorise and summarise scientific studies; you inform members, make them aware and you indicate certain evolutions in current files and legislation
• You follow up on legislation and regulations on a local, regional, national and European level (bio, food law, aromas & additives, whole genome sequencing, animal welfare, etc.)
• You advise and assist members and stakeholders with legal/practical questions related to contracts, terms of reference, UTP Directive, labelling, claims, quality labels and certification, commercial law, tenders, etc.
• You follow up on projects, including news and innovation in collaboration with universities, research groups and working groups
• You follow up on the activities and projects of the technical-scientific working group: coordinating meetings and preparing the agenda for these meetings, writing reports afterwards, following up on action points
• You follow the news closely, you write articles and provide technical content for newsletters and for the website
• You work closely together with the Director on complex export questions and files: opening new countries & market access; analysing numbers & statistics; following up on trends and evolutions; contacts with embassies; helping with the organisation and preparation of inspection missions; raising specific problems/issues; contacts in the diplomatic world; administration regarding customs requirements, export certification, health regulations; etc.)
• You prepare lobbying files together with the Directeur
• Possible projects/tasks after an integration period : visiting members/partners, participating in external meetings & negotiations, crisis management and communication, PR and lobbying activities, serving on committees/research groups, reassessing the training offer, recruiting new members, etc.

PROFILE

• You ideally have a relevant Bachelor or Master degree: bioscience, food technology, agricultural engineer, chemical, etc. A broader legal or economic degree can also be interesting.
• Previous experience in a similar role would obviously be a plus, e.g. a technical-scientific advisor role in another professional federation/research centre/parliamentary cabinet/… But this is not a must. Experience in another field can also be interesting and the right attitude & drive are equally important.
• Perfect knowledge of Dutch (spoken and written) with a good knowledge of French and English. Training courses can be provided.
• Excellent communication and social skills: you enjoy having contacts (by phone, via email and face to face) and you know how to communicate efficiently with various internal and external stakeholders, you can read people well and you are capable of adjusting your communication style to the context
• You are capable of researching, processing and following up on technical, scientific, biological and legal information; you manage to make this information comprehensible and accessible for people with little or no scientific/technical background
• You are enthusiastic and proactive, you are autonomous but you also value the opinion of team members, you enjoy being part of a smaller structure where everybody contributes and helps one another
• You are very service and result oriented, you are capable of finding creative and pragmatic solutions
• Strong planning, administrative, analytical & organisational skills
• Pleasant and flexible personality, good common sense and hands-on attitude, able to adjust smoothly to the context and to changing circumstances
• You have abroad interest, you enjoy to continuously learn new things and to dig deeper into complex technical/scientific matters

OFFER

• A full-time and permanent contract (possibility to work 80%)
• Starting date: as soon as possible!
• Working from home is possible during several days per week, there is a lot of respect for the work-life balance!
• A competitive salary and extralegal benefits package, including: luncheon vouchers, health and group insurance, mobile phone, laptop, homeworking allowance, …  A company car is also an option.
• Intensive training and guidance during the integration phase, you will get the time to get familiar with the association & its functioning, the members/partners/stakeholders, the different projects, etc.
• An extremely varied and challenging role in a small but really professional and driven team; daily contacts with a very interesting network of professionals & experts from the business, political and academic world
• The opportunity to continuously learn and build expertise in different areas (technical-scientific, economical, legal, etc.) and this within a fascinating sector!
• Positive working atmosphere where everyone pulls their weight and inspires/motivates each other!
• Being part of a socially conscious and responsible organisation where you can add real value and make a difference for many people on this planet.

Our client is an international association in the field of medical research. They coordinate clinical trials worldwide in partnership with their 50+ member organisations. Their Brussels office gathers +/- 30 staff and is located in Woluwe. They are today expanding and are looking for a Digital Communications Coordinator to work as part of their closely knit Communications Team.

Purpose of the role

To provide support to the entire communications team, working closely with team members and assisting on a broad variety of communications-related tasks; executing communications in view of promoting events & partnerships; building relationships with member groups; communicating key messages to the scientific community, etc.

Job description:

Website management

• Overseeing and ensuring the day-to-day maintenance of the website, making sure the content is up-to-date, engaging and aligning with the overall brand strategy
• Collaborating with the Digital Communications Manager to implement website enhancements and ensure a seamless user interface

Search Engine Optimisation (SEO)

• Conducting keyword research and analysis to optimise website content for search engines
• Implementing on-page SEO techniques, including meta tags, headings, and internal linking
• Staying updated with SEO trends, algorithm changes, and best practices to continuously improve website rankings and organic traffic

Search Engine Advertising (SEA)

• Planning, executing, and monitoring search engine advertising campaigns, such as Google Ads, to drive targeted traffic and achieve conversion goals
• Optimising ad copy, keywords, and bids to maximise ROI and ad performance
• Providing regular reports on campaign performance, insights, and recommendations for improvement

Analytics and reporting

• Tracking and analysing digital communication metrics, including website traffic, conversion rates, SEO rankings, and social media engagement
• Generating regular performance reports, identifying trends, and proposing actionable recommendations to optimise digital marketing strategies

Social media

• Developing and managing paid social media campaigns across various platforms (e.g. Facebook, X/Twitter, LinkedIn, Instagram) to increase brand visibility, engagement, and lead generation
• Utilising audience segmentation and targeting to ensure ads reach the right audience
• Monitoring social media ad performance and adjusting strategies based on data-driven insights
• Assisting in the use and management of social media platforms by drafting, scheduling, posting content, developing ways to improve the association’s public visibility and increase number of followers / supporters
• Conducts A/B testing and utilises other testing metrics to enhance campaign performance
• Collaborating with influencers to amplify brand reach and engagement

Content Marketing

• Collaborating with the communications managers and other departments to develop compelling digital content that aligns with digital campaigns and supports SEO efforts
• Coordinating the promotion of content through social media and other digital channels
• Creating content (basic knowledge in graphic design, video editing etc.)
• Watching trends in new communications tools and showing eagerness to learn and use them (tech-savvy) whenever needed to keep communications dynamic and relevant

Profile:

• You hold a Bachelor or Master degree in Communications, Marketing or equivalent
• You have ideally 2 years of relevant experience and/or traineeships in website management, SEO, SEA, social media advertising, etc.
• You are a “tech-savvy” and particularly at ease with digital communication in general
• Experience with Search Engine Optimisation, Search Engine Advertising and Social Media Advertising is a must
• Familiarity with content management systems, experience with WordPress is a plus
• Comfortable with a wide variety of technical and creative software packages, and able to learn new ones quickly (e.g., Google Ads, Matomo Analytics, Koalect, Adobe Creative Cloud, Hootsuite, Canva, etc.)
• You have outstanding spoken and written skills in English and a very good level in French and/or Dutch
• You are flexible, well organised and problem-solving oriented; you can work effectively within a diverse team
• You have a strong sense of responsibility & ethics and you have a real eye for detail
• You are a positive and enthusiastic individual who wants to contribute to the success of a key international player in the field of medical research

Offer:

• A permanent and full-time contract
• Starting date: as soon as possible!
• A competitive salary and comprehensive benefits package including luncheon vouchers (€8/day), Eco vouchers (€250/year), health insurance, pension scheme, full reimbursement of transport costs, homeworking allowance, mobile phone, laptop, 30 holidays
• Working hours: 38h00/week with some flexibility in the working hours and homeworking possibilities
• Location: the offices are located in Woluwe (1200 Brussels)
• The opportunity to work in a stimulating environment and for an organisation, which genuinely makes a difference in the world!

 

 

 

Our client is a high-level investment company active in wealth management/private banking.  Their human-sized offices (+/- 15 staff) are centrally located in Brussels and therefore easy to reach by public transport.  They are currently recruiting a diligent individual who will be giving administrative and commercial support to several Client Relationship Managers.

Summary of the role:

The role will be a combination of more traditional management assistant tasks (e.g. agenda and meeting management) and more commercial, client-related responsibilities.  The company organises small-scale client events on a regular basis, therefore, there will also be event management responsibilities.  The duties and responsibilities are not exhaustively listed below and could evolve over time.

Job description:

Management Assistant tasks:

• Agenda management
• Handling incoming and outgoing correspondence
• Organising and preparing internal/external meetings (including catering, logistics, meeting room/external venue reservation, etc.)
• Welcoming visitors, catering for their needs and handling telephone calls
• Preparing mail merges (Word), Excel tables, and creating PowerPoint presentations (punctually)
• Administrative duties: processing expenses, updating CRM system, maintaining filing system, etc.

Commercial/Client-related support:

• Preparing the necessary documents for the opening of accounts, sending documents for approval to the Compliance Department, following-up on the document flow
• Inputting & following-up on orders and investments (in partnership with Client Relationship Manager, Middle Office, Compliance Manager, Banks, …), verifying the correct processing of the transactions, correcting mistakes, etc.
• Calling high profile clients and prospects in order to organise client visits for the private bankers/Client Relationship Managers
• Monitoring and taking corrective actions when sending monthly/quarterly/half-yearly valuations, tailor-made reporting to certain clients
• Preparing commercial meetings, following up the action points
• Filing of all sorts of legal/compliance/financial documents
• Updating databases, searching information on the internet
• Preparing reports and statistics

Event Management responsibilities:

• Helping out with the organisation of events (via the CRM, sending invitations to targeted clients and prospects, making follow-up calls to confirm attendance, etc.)
• Coordinating room reservations and logistics
• Managing the client database (CRM, Microsoft Dynamics): creation and follow-up of events following strictly the internal authorisation procedure)
• Establishing and maintaining contact with suppliers (e.g. catering, hotels & restaurants, maintenance, cleaning)

Profile:

• The ideal candidate holds a relevant Master or Bachelor degree (Office Management, Languages, Communication, Marketing, Business Management, …)
• Fluency in Dutch (spoken and written), very good knowledge of French, English is an asset
• Minimum 3-5 years of experience in a business/commercial support role. Previous experience in the finance/banking sector can be a strong asset but is not a necessity.  Previous experience in the service sector (legal, professional services, …) is desirable.
• You are computer literate and possess advanced skills in MS Office (especially on Outlook, Word and Excel), you already worked with 1 or more CRM systems
• You are poised, articulate and can appropriately communicate in a formal environment
• You are commercially-minded and feel comfortable liaising with high-level clients
• You are extremely precise and rigorous, with a genuine eye for detail
• You have an affinity with numbers
• You are a good team player and you have good interpersonal, communication, diplomatic skills
• You are flexible, trustworthy and extremely discrete (you will deal with highly confidential information in this role)
• You are proactive and service oriented with a self-starting attitude
• You are independent and structured and you deal well with tight deadlines

Offer:

• Permanent contract
• Full-time or part-time contract (working at least every morning)
• Attractive salary package including extra-legal benefits such as group insurance, a bonus scheme and several benefits in kind
• Extensive training (minimum 3 months) on stock market, financial orders and investments, as well as, on all administrative/legal/compliance/financial procedures to be respected in this role. Therefore, no previous (financial) knowledge is needed to be able to excel in this job!
• Very nice team with highly professional, helpful and motivated colleagues!
• The opportunity to work in a quality oriented, corporate environment and in superb offices in the heart of the business district of Brussels!

Our client is a high profile, human-sized company in the impact investment sector. They focus on leveraging funds to finance projects in fields such as sustainable development, access to health services for vulnerable populations and the fight against poverty and social exclusion through innovative educational programmes. They fund projects worldwide but they particularly focus on India where they have a significant team of experts. For their Brussels office, located in Elsene/Ixelles, they are today recruiting a high-level Personal Assistant to the Chairman. This is a newly created position.

Purpose of the job:

To provide a first-class logistics support to the Founder and Chairman in matters related to his professional and private lives. To assist him with his highly complex calendar and inbox management. To liaise with the other Assistants (located in Brussels and India) and occasionally seek their assistance and support in the execution of specific tasks.

Job description:

• Managing a highly complex diary: the Chairman manages several activities and projects for his company. On top of that he has mandates in several boards  of private companies
• Organising meetings and business trips (mostly in India)
• Organising business and evening lunches
• Organising private events in Belgium, France & Switzerland gathering up to 100 people: liaising with the participants (philanthropic investors, CE0s, climate activists, researchers, academics, etc.)
• Organising and preparing conference calls and Visio conferences using Teams/Zoom and other platforms (he has meetings non-stop every day)
• Managing 6 Outlook in boxes (c.f. his various roles and mandates), handling some e-mails autonomously, bringing important ones to the Chairman’s attention, deleting others, following up on pending issues, etc.
• Optimising the use of his various devices, ensuring IT issues are resolved quickly
• Providing occasional out of hours support in case of urgent situations (cancellation of flights during the weekends or evenings, etc.)
• Handling and filtering calls or meeting requests from a wide variety of stakeholders (partners, experts, staff members, etc.)
• Acting as a first point of contact for internal and external stakeholders

 Profile:

• The ideal candidate holds a Bachelor or a Master in Office Management, Languages/Translation, Business studies, Communications, etc.
• Excellent level of French and English (spoken and written), Dutch is a plus
• At least 5 years’ experience in a similar position, ideally acquired in professional services (top management consulting firm, corporate law firm, investment fund/private equity, etc.)
• Experience in managing multiple complex calendars and inboxes is compulsory
• Superior communications and interpersonal skills
• Very good skills on MS Office, digitally minded
• You are extremely precise, rigorous, dynamic, organised, with a genuine eye for detail
• You are stress resistant and reliable
• You are proactive and structured (the diary of the Chairman is filled with double bookings and needs to be streamlined and/or re-organised)
• You are a very good team player (as you will be working with 2/3 other Assistants)
• You also are very diplomatic and discrete but with a direct communications style
• You are hands on and flexible (in terms of job content and working hours, although overtime will be recuperated)

Offer:

• A permanent and full-time contract
• Starting date: as soon as possible!
• A very competitive salary and comprehensive benefits package
• Working hours: 37h30/week with some overtime, 25 holiday days
• Homeworking schedule: to be discussed
• Location: the company is located in the heart of Brussels and is therefore easily accessible by public transport. Free parking is provided
• This is the ideal opportunity for a corporate Assistant to work in a very international and multicultural company whose purpose is to make a positive impact and to contribute to making the world a better place

Our client is an international federation operating in the field of sustainable development. Their main mission is to offer a wide scope of services to their members, ranging from monitoring EU legislation developments to enhancing the exchange of best practice through the organisation of workshops and conferences. They are located in the city centre of Brussels and count +/- 100 staff.

They are today looking to recruit a Membership Development Manager.

Purpose of the job

• To implement a strategic plan to acquire and retain members and create cross sell, upsell and new business opportunities. To increase the strategic member base.
• To work under the supervision of the Head of membership.
• To work a part of a team of 6.

Main responsibilities will be:

• Developing the new membership recruitment strategy in Europe agreed with the Head of Membership
• Evaluating and measuring the progress on the business plan
• Analysing the market structure, main actors, evolution, business development initiatives and providing progress reports on activities to target
• Elaborating the business development action plan considering the region’s business development targets, monitoring it and reporting on the results
• Creating good relationships with potential members, members, and strategic members (including the attendance to trade fairs, conferences and exhibitions) and acting as one of the main contact points for all Europe
• Taking a role in the stewardship of the Efficy database to closely monitor members activities
• Relating to colleagues inside the teamaccording to the company values and with care to ensure its sustainable performance. This mainly consists in volunteering guidance, co-operation, and support to colleagues, ensuring mutual development and well-being in the department
• Responsible to define and execute the business plan of the federation’s (market segmentation, growth approach, partnership, etc.)
• Responsible for the acquisition of members and development of the business activities by selling membership services
• Responsible for the retention of members. Leading membership retention initiatives proactively. Responding to members’ requests with support from other departments
• Monitoring members, market, and competitor activity, and identifying new business opportunities in existing and new markets
• Ensuring a high-level handover to the staff whilst keeping a strong relationship with new members
• Supporting/coordinating with marketing unit the preparation and execution of mass marketing campaigns with robust segmentation to attract leads using traditional and digital mediums
• Establishing event-based triggers and monitoring engagement rates across nurturing campaigns
• Collaborating with different units across the organization to leverage activities/programs to ensure acquisition content is fresh and relevant
• Involving and supporting for membership renewals on relevant and needed cases
• Forecasting and pipelining by accurately recording all business opportunities generated
• Contributing to development of policy, pricing and processes for new membership, products and services and internal systems requirements
• Generating regular client insights from perspective of potential members to improve customer experience and the development of new products and service
• Ensuring retention by creating, coordinating and follow-up engagement focused activities.

The ideal candidate should have the following profile:

• A Bachelor/Master in a relevant field (such as Commercial Sciences, Economics, Marketing)
• Fluent English (spoken and written). French or German are secondary assets and so is the knowledge of an Eastern European language
• At least 3 to 5 years’ relevant international service sales experience in a B2B environment (designing and implementing a business development strategy)
• Proven track record in sales, negotiation skills, good understanding of sales and marketing tools
• Experience working to and exceeding targets
• Stakeholder management skills and commercial awareness
• Ability to perfume under some pressure
• Interpersonal skills, teamwork, and collaboration skills
• Problem solving skills
• Persistent and patient
• Good negotiation skills
• Strong communication skills
• Self-starter attitude
• Able to interact in a multi-cultural environment
• Excellent interpersonal and presentation skills
• Computer literate (MS Office, Teams, knowledge of CRMs)

Offer:

• Starting date: ASAP
• A permanent, full-time contract
• A competitive salary with a complete benefits package including luncheon vouchers (€ 8,00), health and group insurance, 100% reimbursement of transport costs
• Homeworking schedule: up to 3 days of homeworking/week
• Working week: 40h00/week, 32 holidays days (+ additional days)
• Location: the company is located in the city centre of Brussels and is reachable by public transport
• This is a unique opportunity to join a fast-changing organisation and a truly multicultural environment
• The opportunity to work in an environment that truly makes a difference (sustainable development)