Our client is a well-established and renowned international group.  They are currently recruiting a diligent Executive Assistant to work as part of a team of 2 and whose role will be to assist the Board of Directors. Their offices are located in the centre of Brussels (easy to reach with public transport) and they employ +/- 100 people.

Purpose of the role

Together with 1 other Executive Assistant you will be in charge of providing first class secretarial support to the Board of Directors (10 Executives).

Job description

• You handle all the logistics and organisational tasks of the Directors in order to relieve them from administrative issues
• You manage their diaries and organise meetings and business trips, you anticipate possible issues and incompatibilities between the diaries
• You handle and manage the incoming mail and ensure that appropriate answers are given within a correct timeframe
• You handle outgoing mail and ensure that it is sent on time
• You handle and screen incoming calls and provide an answer whenever possible
• You regularly organise meetings and events and take care of the logistics of these events
• You manage the credit card expenses and ensure a follow up of the costs
• You book hotels and transports and centralise the costs
• You prepare the expense notes (in Excel) and reconcile the amounts against the receipts received, in order to prepare the monthly accounting
• You control and approve a department’s invoices when needed, you can be asked to be the contact person for the small expenditures of various departments
• You gather, list and edit VIP travel authorisations
• You account for and list the business trips of the Directors per compliance with the French and Belgian legislations
• You prepare the Directors’ on call schedules and register changes when they occur
• You team up with another Executive Assistant

Profile

• You ideally hold a Bachelor in Secretarial Studies/Office Management/Languages
• You are a fluent in French (spoken and written), you have a very good knowledge of English and an operational knowledge of Dutch
• You already have +/- 5 years’ experience in a similar role (Executive Assistant to a team)
• You have a very good knowledge of MS Office (Word, Excel)
• You are well organised and can multitask
• You are stress resistant and stay calm under pressure
• You can communicate and interact at all levels and are service and customer minded
• You have a genuinely good team spirit, as you will be working as part of a team of 2. However, you can work autonomously as well
• You are a positive individual who enjoys working in a collaborative way
• You have a good level of dynamism and dare to make relevant suggestions
• You are extremely discrete as you will have access to very confidential information

Offer

• Starting date: ASAP!
• A permanent and full-time employment contract
• Working hours: 38h00/week
• A competitive salary with luncheon vouchers (€8,00/day), 100% reimbursement of transport costs, Eco cheques, health and group insurances, numerous benefits in kind, a discretionary bonus, additional holiday days
• The opportunity to work in a truly international & multicultural environment, in a company, which is constantly evolving, and within a fascinating sector!

Our client is a high-quality and well-established company active in financial services.   Their team of experts is based in Brussels, London, Luxembourg, Milan, Hamburg, Hong Kong and New York.   Their Belgian HQ is located in the centre of Brussels and they count +/- 40 employees.  As an acknowledged specialist in their field, they propose financial and legal services to their clients with the aim to offer them a premium service. They are today recruiting a diligent Administrative/Office Assistant.

Purpose of the role

Offer administrative support to senior team members, coordinate meetings and agendas, manage the reception, ensure the smooth running of the Brussels office.

Job description:

• Welcoming clients and visitors
• Taking care of the meeting rooms (booking, equipment & supplies, …)
• Handling incoming calls & emails, taking care of incoming & outgoing mail
• Receiving deliveries, liaising with delivery services
• Liaising with suppliers, ordering new office supplies & equipment
• Organising calls and meetings for the team
• Offering administrative and logistical support to senior team members: agenda management, confirmation of appointments, organisation and coordination of meetings
• General administrative support: copying/filing/scanning of documents, updating systems and databases, preparing and editing documents/reports/presentations, data input, handling quality checks of documents, etc.
• Handling ad-hoc requests of the team in Brussels
• Collaborating with team members across various offices

Profile:

• You ideally hold a Bachelor in Office Management, Languages, etc. or you are equivalent by experience
• You ideally have a first experience of 2-3 years in an administrative position (but we are also willing to consider candidates who have only done relevant traineeships and/or student jobs)
• You have an excellent knowledge of French or Dutch with a very good level of the second national language. You also have a good level in English
• You are computer literate: you have a good knowledge of Outlook Word, Excel, PowerPoint, Adobe, … you ideally have worked already with various on-line tools & CRM systems.
• You have a strong communication skills, you enjoy interacting with different stakeholders
• You have outstanding listening skills and a strong sense of service
• You are rigorous & precise and you work with a genuine eye for detail
• You are resilient and able to adjust to changing circumstances
• You are proactive and solution oriented, you always apply common sense
• You are comfortable working in a small structure where being an all-rounder with very good multi-tasking skills is essential

Offer:

• A full time and permanent contract
• Starting date: as soon as possible!
• An attractive salary and a very complete benefits package including group and health insurances, luncheon vouchers, bonus system, mobile phone, PC, some home working possibilities after the integration period, etc.
• Working hours: 38h/week
• Location: centre of Brussels (easy access by train if you come from outside of Brussels)
• The opportunity to join a dynamic & truly multicultural team of top professionals!
• Company where you will feel immediately part of the family and where you will have the possibility to further develop yourself!

Our client is a high-quality and well-established company active in financial services.   Their team of experts is based in Brussels, London, Luxembourg, Milan, Hamburg, Hong Kong and New York.   Their Belgian HQ is located in the centre of Brussels and they count +/- 40 employees.  As an acknowledged specialist in their field, they propose financial and legal services to their clients with the aim to offer them a premium service. They are today recruiting a diligent individual to join them as Client Case Officer/Back-Office Assistant.

Purpose of the role

To manage client files, to perform calculations in Excel, to be the linchpin between clients and internal experts. Together with 2 colleagues, to manage the back-office administration of files while maintaining an ongoing and closely knit client relationship.

Job description:

• Following up on client files
• Gathering the necessary data, documents and information from clients
• Structuring and managing client data in Excel
• Performing (complex) calculations in Excel
• Collaborating closely with financial and legal experts based in the Brussels office and with team members across various offices
• Handing the administrative follow up of the ongoing files
• Liaising with clients regarding their file, handling their requests, answering their questions, keeping them informed about the different steps of the process (mainly via email)
• Archiving relevant documents, updating client data

Profile:

• You ideally hold a Bachelor in Management, Office Management, Languages, etc.
• You have already acquired a first experience (minimum 2-3 years) in a back-office role, ideally in the finance/banking/insurance sector. Previous experience in the legal sector can also be a plus.
• You have an excellent knowledge of Dutch (spoken and written) with a very good level of French and English.
• You are computer literate, you have a very good knowledge of Outlook Word, Excel (!) and various on-line/internet tools.
• You have an analytical mind, you enjoy working with numbers and you are able to apply common sense
• You are rigorous & precise and you work with a genuine eye for detail
• Thanks to your excellent organisational skills, you know how to establish priorities and work efficiently towards deadlines
• You are resilient and able to adjust to changing circumstances
• You have a good emotional intelligence, outstanding listening skills and a strong sense of service
• You are proactive, tenacious and you are keen to achieve your set targets
• You are autonomous but also team minded
• You are comfortable working in a small structure where being an all-rounder with very good multi-tasking skills is essential

Offer:

• A full time and permanent contract
• Starting date: as soon as possible!
• An attractive salary and a very complete benefits package including group and health insurances, luncheon vouchers, bonus system, mobile phone, PC, home working possibilities, etc.
• Working hours: 38h/week, possibility to work from home during 2 days/week
• Location: centre of Brussels (easy access by train if you come from outside of Brussels)
• The opportunity to join a dynamic & truly multicultural team of top professionals!
• Company where you will feel immediately part of the family and where you will have the possibility to further develop yourself!

 

 

 

Our client is a well-established, international company active in the travel industry.  They are currently recruiting a diligent HR Staffing Officer to join their HR department. Their offices are located in the centre of Brussels (easy to reach with public transport) and they employ +/- 140 people. This is a newly created position.

Objectives of the role

• Ensuring the operational management, follow up and execution of the recruitment process
• Ensuring a support in the conception and implementation of the training and development policy
• Contributing to the development of a successful onboarding experience for the new recruits, in line with the company values
• Reporting to the HR Business Partner and being part of a team of 3-4

Job description

Recruitment

• Implementing the company recruitment processes
• Implementing a strategy with a view to attract suitable profiles for the open vacancies
• Identifying the business needs and proposing an efficient recruitment strategy
• Writing, translating and publishing recruitment adverts on suitable channels
• Screening CVs, interviewing selected candidates
• Updating the reporting (recruitment and selection progress report)
• Ensuring the follow up of the recruitment costs according to the available budget
• Ensuring the follow up with interim agencies and recruitment firms: collaboration proposals, invoicing, etc.

Training

• Providing a support to the implementation of the language training programmes
• Following up and implementing the training plan
• Creating and following up the training schedule, together with internal and external partners
• Ensuring the operational management of the career development policy, in partnership with external partners: organising the training sessions (invitations, training rooms, catering, etc.), following up the invoicing, signing purchase orders, etc.
• Ensuring the reporting on training requests and results obtained
• Preparing and doing the follow up of the satisfaction surveys linked to the training sessions

Follow up of the on-boarding

• Ensuring the administrative follow up of selected candidates
• Communicating all the selected candidate information to HR
• Implementing the induction process from the hiring until the effective arriving of the new recruit, in collaboration with stakeholders
• Implementing the onboarding policy
• Contributing to the brainstorming around the implementation and improvement of the onboarding process

Profile

• You hold a relevant Bachelor or Master in HR, Law, Business Management, etc.
• You possess at least 3 to 5 years’ experience in recruitment
• You are perfectly fluent in Dutch and French (C1 minimum – spoken and written) and have a working knowledge of English (B2 minimum)
• You are proficient on MS Office
• You are a people’s person
• You are analytical, logical and you apply common sense
• You are organised, proactive and can think outside the box
• You have excellent communications skills and you value collaboration
• You are client minded and seek to offer a high level of service
• You are autonomous but value teamwork
• You are flexible and able to adjust to an ever-changing work environment 

Offer

• Starting date: ASAP!
• A permanent and full-time contract
• A competitive salary with a comprehensive benefits package including luncheon vouchers, eco-vouchers, group and health insurances, numerous benefits in kind, extra holiday days
• Location: the company is located in the centre of Brussels and is therefore very easily accessible by public transport
• Hours: the working hours are 38 hours/week, homeworking possibility (at least 3 days/week)
• A truly international and multicultural working environment, in a fast-developing company!

Our client is a global law firm with offices worldwide.  For their human-sized office in Brussels they are currently recruiting a talented Business Development and Marketing Manager.

Purpose of the job :

You will be joining an enthusiastic team of BD & Marketing professionals located in different offices in Europe and in the US.  You will develop and implement a Marketing and Business Development strategy for the Brussels office; you will be supporting the Brussels’ lawyers on various Marketing & BD initiatives and activities, on reporting & research tasks and on key client activity.   You will report to the European BD & Marketing Manager based in London and to the Chief Marketing Officer based in Washington.   In Brussels, you will work closely together with a Marketing Assistant.

Job description:

General

• In consultation with Marketing Department Representatives from the London and the DC offices develop and implement marketing and business development strategy and individual targeted initiatives to support the lawyers in the Brussels office
• Assist the Brussels lawyers with pitches, speeches, webinars and seminars, research, PR, meetings, and other activities connected with business development
• Foster a marketing and business development culture in the Brussels office

Document management and correspondence

• Preparing RFP responses, client pitch materials & client presentations
• Drafting, distributing and following-up on press releases
• Producing electronic and/or print communications and projects; such as emails, newsletters, brochures and related documents and presentations
• Mass mailings of targeted newsletters, invitations, and following-up on correspondence
• Liaising with other offices of the firm to produce marketing materials
• Designing and modifying marketing materials using Word, PowerPoint and InDesign
• Developing and maintaining the Brussels Style Guide; copy-edit all marketing communications and documents for print and/or electronic publication

Web development and maintenance

• Development and maintenance of Intranet + website content, including announcements
• Updating of attorney bios, and modifications as necessary
• Drafting new attorney announcements and bios
• Coordinating internal & firm-wide announcements for non-attorney new joiners
• Coordinating updates to marketing databases (alumni, proposal, Experience Manager, etc.)
• Advising on and coordinating social media initiatives within the Brussels office and in conjunction with other offices

Research, planning and intelligence

• Conducting market and client research; presenting quarterly reports on competing firms in Brussels market
• Working with Business Development Managers to synthesise intelligence from market research, attorney activities and marketing department news to identify opportunities
• Monitoring media for office coverage and coordinating website/Intranet announcements
• Identifying conference opportunities; maintaining public calendar of events for Brussels office
• Assisting Accounting with managing the Marketing Budget to inform planning for marketing activities
• Assisting with the implementation of strategic marketing and BD plans

Internal meetings and presentations

• Organising, leading and participating in regular Brussels marketing lunch meetings
• Participating in regular project-related meetings in Brussels and departmental meetings with other offices
• Presenting marketing status reports to attorneys and supervisor

Legal directories

• Managing office relationships with legal directories
• Drafting directory submissions related to Brussels-based practices and assisting with preparation of non-Brussels submissions that are connected to the Brussels lawyers. Finalising and delivering office submissions to legal directories and coordinating interviews & follow-up actions.

Events and training

• Assisting with the planning and execution of events; including conferences, webinars and
• Searching for and listing useful conferences.
• Assisting with all preparatory and follow-up activities and correspondence
• Coordinating marketing-related training opportunities for attorneys and staff

Please note that this list of responsibilities is non exhaustive and that you may be asked to complete other duties as required.

Profile:

• Relevant Bachelor or Master Degree (e.g. Business Management, Marketing, …)
• Excellent command of English (oral & written), knowledge of French and/or Dutch can be an asset
• Excellent written, editing and verbal communication skills
• Minimum 5-7 years of experience in Business Development/Marketing, preferably in a professional services/partnership environment (legal, management consulting, Big 4, …)
• Very good knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Able to act as an ambassador by being professional in outlook, attitude and appearance
• Ability to work to short requests and project deadlines in a non-directive environment, prioritising tasks where appropriate and ensuring complete ‘follow through’ on operational issues
• Methodical approach to work with a strong focus on accuracy; flexible, detail oriented and quality focused
• A willingness to learn, be adaptable and comfortable with changing priorities
• Can demonstrate initiative and the ability to be proactive, anticipating needs
• Able to exhibit a positive attitude, interact effectively at all levels and establish effective working relationships across regional & practices lines; good team player
• Able to think strategically and to demonstrate strong project management skills
• Trustworthy with sensitive and confidential information, able to exercise tact and diplomacy in an organisational setting

Offer:

• A permanent contract
• Starting date: as soon as possible!
• A competitive salary and comprehensive benefits package including luncheon vouchers (€8,00), Ecocheques, health insurance, group insurance, 100% reimbursement of transport costs or a free parking spot, 2 homeworking days/week
• A really varied & challenging role for someone who is passionate about Marketing and Business Development
• A truly international and diverse working environment with a very open company culture

 

 

Our client is a high profile, human-sized organisation (7staff) providing expert advice and consulting in the field of regulations for companies operating on the EU market. Their members include influential Academics and universities, regulation authorities and private companies. Their offices are located close to the Bois de la Cambre/Ter Kameren and are therefore accessible by public transport. They are today recruiting an Administrative Assistant to support their teams of experts/consultants. This is a newly created role.

Job description:

Project Administration (50%-60% of the role)

• Assisting in the daily administrative tasks of the digital, energy and mobility teams
• Diary management, organising project meetings
• Handling the coordination with the project participants (staff and academics from various universities in Europe) and stakeholders
• Preparing, editing and filing project documents, contracts, etc.

Event organising (40%-50% of the role)

• Assisting in the organisation of high-profile private and public events
• Participating the organisation of online, hybrid and physical events
• Liaising with participants and speakers
• Supporting with the registration process
• Completing events logistics such as coordinating the catering, room booking and travel arrangements (especially for the Keynote Speaker and VIP participants)

Database management (10% of the role)

• Supporting internal and external communication work
• Maintaining a clean and updated stakeholder database: inputting new members, updating addresses and contacts details, etc.
• Liaising with the Secretariat and Academic staff for the updating of the database

Profile:

• The ideal candidate holds a relevant bachelor (Office Management, Languages, Communication, etc.)
•  You are perfectly fluent In English orally and in writing (C1 minimum). A knowledge of another EU language is an asset
• You have+/- 2-3 years’ experience in a similar role
• You master the MS Office suite, visio-conference systems and have experience working with a CRM
• You have very good communication and interpersonal skills and a proven ability to deal with a wide variety of stakeholders, often at senior level
• You have a strong eye for detail and very good organisational and time management skills
• You are dynamic, structured, flexible, reliable and stress resistant
• You are a team player who enjoys working as part of a small team
• You can work independently as well as cross functionally

Offer:

• A permanent and full-time contract
• Starting date: A.S.A.P.
• A competitive salary and comprehensive benefits package including luncheon vouchers (€7,00), health insurance (after 6 months), 20 holiday days
• Working hours: 38h00/week
•  A unique opportunity in a quality oriented and intellectually stimulating environment in very nice offices!

Our client is a global law firm with offices worldwide.  For their human-sized office in Brussels they are currently recruiting an Accountant who will be working in a team of 3.

Purpose of the role:

• To ensure and reinforce the efficient operation of all aspects of the Finance function in the Brussels Office
• To ensure full compliance of the Belgian tax & VAT legislations for the Brussels Office financial operations
• To report to the Brussels Accounting Manager, to work closely with the Brussels Partners and with the Firmwide Billing & Collections Group

Tasks & responsibilities:

Your responsibilities include, but are not limited to the following:

• Assisting with the overall finance function within the firm’s Brussels Office; ensuring integrity of accounting data and adherence to accounting principles and controls
• Responsible for the preparation and filing of the monthly VAT return
• Overseeing internal controls regarding accounts payable, cash receipts, general ledger including bank reconciliations, electronic banking, etc.
• Assisting with the Brussels finance function which includes accounts payable, billing, ensuring compliance with internal billing and clients’ billing protocols, credit control, and client recovery positions.
• Overseeing and assisting with overall internal control and auditing of authorisation for expenditure
• In conjunction with Brussels Partners and the Accounting Manager routinely and actively monitoring inventory and report regularly to the Firmwide Billing and Collections Group
• Assisting with the preparation of the annual expense budget and the monthly expense variance report
• Responsible for the tracking and reporting of all Brussels Office fixed assets with reconciliations to general ledger and reconciliations to actual physical inventory; overseeing physical inventory of computer equipment, furniture and fixtures and leasehold improvements; ensuring compliance with local office taxing authority rules for fiscal depreciation and write-off of fixed assets
• Assisting with external tax advisors for the preparation of the professional tax return and the preparation and filing of tax forms

Profile:

Technical skills:

• Bachelor or Master degree in Accounting
• Fluency in English (oral and written), a good knowledge of Dutch or French is a plus
• Minimum 3 years of experience in accounting
• Previous working experience in an international law firm would obviously be a great plus
• In-depth knowledge of Belgian accounting processes, VAT legislation and good understanding of tax implications
• Knowledge of/or experience with Elite Enterprise and/or 3E is a strong asset and Chrome River Expense/Invoice. If not, knowledge of an ERP Software such as Oracle or SAP is a minimum
• Knowledge of Microsoft Office, in particular: Outlook, Word, advanced Excel skills

Soft skills:

• Ability to work with a lot of attention to detail & accuracy
• Ability to prioritise and multitask assignments
• Excellent interpersonal and customer service skills: ability to communicate with senior-level attorneys, partners, staff, suppliers and external parties
• Ability to handle confidential and sensitive information with the appropriate discretion
• Strong organisational skills
• Capacity to work work independently as well as part of a team
• Aptitude to cope and work effectively under pressure and with sometimes conflicting demands
• Diplomatic, resourceful and positive attitude; ability to adapt to different situations and personalities

Offer:

• Permanent contract
• Full-time
• Starting date: to be discussed
• Working hours: 37.5h/week, 2 homeworking days/week (post-corona)
• Competitive salary package, including luncheon vouchers, ecocheques, health insurance, reimbursement of transport costs (or a free parking), etc.
• Solid, professional and a really pleasant team to work in!
• The opportunity to work in a truly international and multicultural environment where diversity, inclusion and a good work/life balance are part of the core values.

Our client is a group which offers a wide range of services to the industrial sector and in particular to the construction sector. They employ several thousand professionals in Belgium, Luxembourg, and France. For their Belgian offices located in Wavre, they are today recruiting a Junior Management Assistant to work alongside the Senior Executive Assistant.

Purpose of the role

Together with the Senior Executive Assistant, to plan, organise and anticipate the needs of the Management team

Job description

• To manage the organisational aspects of the office: manning the reception, coordinating the booking of the meeting rooms, managing suppliers
• Supporting the Senior Executive Assistant in diary management, meeting arrangements and travel organisation
• Participating in the preparation of meeting reports (committee meetings, etc.)
• Managing incoming and outgoing mail
• Administration management: follow up of files, contracts, filing, archiving, etc.
• Handling internal and external queries
• Ensuring the preparation and follow up of invoicing and payments
• And much more!

Profile

• You ideally hold a bachelor’s degree in Office Management or Languages
• You have an excellent level of written and spoken French and a professional knowledge of Dutch (B2 minimum)
• You have an excellent knowledge of MS Office
• You have excellent interpersonal skills and you enjoy teaming up with another Assistant
• You have very good listening skills and are keen to offer an excellent level of service to your internal clients
• You are a born organiser, are well structured and pay attention to details
• You have strong analytical skills but you also can keep a good overview
• You can multitask and know how to adjust to changing priorities

Offer

• A full time and permanent contract
• Starting date: ASAP!
• A competitive salary with fringe benefits
• Access to numerous training opportunities in order to sustain your professional development
• Location: the position is based in Wavre
• An exciting role in a human sized company with a genuine family spirit!

 

 

Our client is a global provider of services and solutions for industrial process engineering. Although they employ over 14.000 employees worldwide, they have remained a family company which promotes a close-knit atmosphere between the teams. Their Brussels offices are located in Schaerbeek and gather 85 employees. Following an internal move, they are today looking to recruit a diligent individual for their Customer Service department (team of 3).

Purpose of the role:

Processing orders from customers (B2B). Managing the entire order flow, from receipt of the order from the customer to the delivery and invoicing of the customer.

Being the main customer interface for order-related communications and interacting with various (local and international) internal departments (Sales, Logistics, Accounting) in order to ensure the highest standard of customer service.

Job description:

• Verifying the customer order information: checking on completeness, prices, contract terms, etc.
• Handling the sales order entry (in SAP)
• Creating and following up purchase orders
• Sending the order confirmation to the customer
• Ensuring a follow up on order related issues: technical, commercial, logistical, administrative, financial, etc.
• Ensuring the order delivery time with internal departments, warehouses and plants abroad
• Maintaining the communication flow with customers on orders and status
• Monitoring of orders to ensure that necessary adjustments are taken care of
• Handling return shipment from customers
• Processing credit/debits relating to order processing
• Providing order related documentation (official transport forms.) to customers
• Keeping the administration within the order processing department up to date
• Understanding and ensuring that departmental KPIs, objectives and guidelines are followed
• Supporting and acting as back-up for the local warehouse activities
• Assisting finance in the resolution of payments issues by customers

Profile:

• You already have an experience of at least 6 years in a customer service role
• You have an excellent knowledge of Dutch and French and a working knowledge of English or German
• You are computer literate and have experience in working with SAP or with a similar CRM
• You enjoy making sure that the entire sales order process runs smoothly and is successful
• You are accurate and pay attention to details
• You can switch easily between the different assignments and you stay motivated under pressure
• You like to think about how things can be done even more efficiently and better
• You are customer oriented and you like solving problems
• You have a sense of urgency when handling issues
• You enjoy being part of a team but you also have the drive to work on your own initiative
• You ideally have team management skills.

Offer:

• A permanent and full-time contract
• Starting date: asap!
• A competitive salary and comprehensive benefits package including luncheon vouchers (€8,00), Eco-vouchers, health and group insurances, possibility of a company car or electrical bike, a yearly bonus, 100% reimbursement of transport costs, 32 holiday days
• Working hours: 40h00/week, 1 day of homeworking day/week
• Location: the offices are located in Schaerbeek and are easily accessible by public transport and by car. Parking possibilities
• The opportunity to work in a professional and human environment, which promotes a good work-life balance!

Our client is a high-profile international Executive Search Firm with subsidiaries worldwide. Their Belgian offices (+/- 20 people) are located in central Brussels and are therefore very accessible by public transport. They are currently recruiting a diligent Project Coordinator/Executive Assistant to work for 1 or 2 Consultants.

Purpose of the role:

You act as a true right hand to the Consultant(s); you coordinate all administrative, organisational & logistical aspects of each project; you help streamlining & optimising internal processes; you are a key contact for clients, candidates and firm members.

Job description:

Responsibilities for the role include, but are not limited to:

• Project management: overseeing the process for each project/assignment and keeping every step of the process on track; scheduling all business related meetings/calls/interviews/travels; informing the team of critical updates related to the client expectations or candidate pipeline; adjusting the project plan if needed, etc.
• Project documentation: creating, editing and formatting all client-facing documents (e.g. proposals, specifications, status reports, …) to ensure all information is accurate and meets the client’s and the consultant’s expectations; assisting with the creation of candidate reports, etc.
• Project communication: managing communication with candidates and clients; monitoring incoming emails & phone calls and ensuring a timely follow-up
• Relationship building & management: maintaining excellent relationships with firm members, clients, prospects and candidates in order to achieve the highest level of customer service; acting as the “glue” between the internal team & the client as well as between all internal departments (Researchers, Knowledge, Office Coordinators, Shared Services, …)
• Information management & Financials: managing some aspects of the billing process (expense report processing, client invoicing, tracking of receivables) in collaboration with consultants and Finance Department; updating and reviewing database information (including some data entry); partnering with shared services, where required, on data entry and financial elements of the role; etc.
• Business Development: supporting the consultants in their business development activities (e.g. planning, content creation, tracking of outcomes, …); proactively identifying, developing & supporting business opportunities
• General administrative & office support: archiving relevant documents, working closely with the office coordinators for the organisation of internal events/meetings/seminars, backing up colleagues if and when needed, etc.

Profile:

• Perfect knowledge of English (oral and written with excellent drafting and editing skills) and fluency in at least 1 of the 2 national languages (Dutch or French) with a good working knowledge of the 2^nd national language.
• You have minimum 3-4 years of relevant working experience, previous experience in the service sector (e.g. legal, consultancy, financial services, Big 4, …)
• You are computer literate; you have an excellent proficiency in MS Office (Word, Excel, PowerPoint); you enjoy working with state-of-the-art systems and databases
• You have top-of-the-range administrative skills and an absolute drive towards professionalism & client satisfaction
• You are well organised, accurate and rigorous
• You are proactive & solution oriented and you are able to juggle multiple priorities
• You are always diplomatic and you are able to treat confidential information appropriately
• You are able to handle phone contacts with professionalism, common sense & persistency and you feel comfortable communicating at all levels
• You enjoy being part of a smaller team and you are willing to assist other team members

Offer:

• A permanent contract
• Starting date: as soon as possible
• A competitive salary and comprehensive benefits package (including luncheon vouchers, Ecocheques, health insurance, group insurance, bonus & 100% reimbursement of public transport costs, benefits in kind, possibilities to work from home )
• International, fast-paced and high-quality working environment
• Fascinating and constantly evolving sector
• The opportunity to work with a team of top professionals who really value a proactive attitude and a good sense of initiative!