Our client is a well-established, international company active in the travel industry.  They are currently recruiting a diligent Corporate Account Manager to join their Sales team.  Their offices are located in the centre of Brussels (easy to reach with public transport) and they employ +/- 300 people.

Purpose of the role

To follow up a client portfolio for the French and Belgian markets, to manage contracts in the CRM, to participate in the execution of the action plan, to follow up the distributors of the company’s products

Job description

• Organising and participating in client visits
• Negotiating corporate contracts with key accounts (BEL20 and CAC 40 companies)
• Negotiating with the Travel Managers of the key accounts
• Managing the relationship (informing clients, answering their questions, etc.)
• Ensuring that the contracts are properly inputted in the CRM
• Following up and analysing sales figures, proposing corrective actions
• Participation in the execution of the sales plan
• Participation in sponsored events
• Participation in the organisation of study trips for product distributors
• Participation in various external promotional events
• Support to distributors (B2B): providing them with sales and technical information, coaching and stimulating the sales force of travel agents in order to enhance the sales figures

Profile

• You ideally hold a relevant Bachelor or Master
• You have an excellent level of French (C1/C2 – spoken and written) and a very good working knowledge of Dutch and English (B2/C1)
• You already have +/- 5 years’ relevant experience
• An experience in the tourism sector such as a travel agency is a plus
• You have excellent communication skills, you are a genuine people’s person with very good listening skills
• You have very good negotiation skills, especially with high level clients
• You are assertive, energetic with some charisma
• You have very good public speaking skills in the 3 languages
• You are result oriented and eager to contribute to the financial success of the company

Offer

• Starting date: ASAP!
• A full time, open ended contract
• A competitive salary
• Fringe benefits including luncheon vouchers, health and group insurance, benefits in kind, extra holiday days, yearly bonus
• A truly international and multicultural working environment in a fast-developing company!

 

Our client is a well-established, international company active in the travel industry.  They are currently recruiting a diligent Sales Coordinator to join their Sales team (7 people).  Their offices are located in the centre of Brussels (easy to reach with public transport) and they employ +/- 300 people.

Purpose of the role

To coordinate and ensure the implementation of the company’s sales strategy and sales actions. To ensure a smooth and efficient communication between all the parties involved in the process (sales department, distributors, etc.). To aim at increasing the fee income of the company.

Job description

• Coordinating the steering of distribution channels in order to reach the fee income targets
• Participating in the preparation of the implementation of the strategy with distributors
• Ensuring the implementation, the management and diffusion of the action plan
• Assisting the Manager with the negotiation with distributors
• Assisting the Sales Business Analyst in the sales analysis
• Gathering sales data from distributors
• Developing relationship with distributors
• Regularly visiting and informing distributors on new products and sales actions
• Exchanging with distributors by phone and e-mails
• Negotiating with distributors in order to enhance the visibility of the company’s products and sales promotions (banners, newsletters, posts on social media) in order to increase sales figures
• Gathering KPIs after each sales action in order to analyse its efficiency
• Suggesting corrective actions in order to boost the sales figures
• Preparing and organising quarterly meetings, animations (incentives, study trips, training sessions,) and joining the distributors during these animations
• Training distributors and their staff on the (new) company products
• Identifying, together with the Sales Communication Officer, the relevant information to share with the distributors
• Preparing the content of the information to share (digital communication)
• Ensuring that the information is shared with the relevant teams and departments

Profile

• You ideally hold a relevant Bachelor
• You are perfectly bilingual in French and Dutch (written and spoken) and have a working knowledge of English
• You already have 2-3 years’ experience in a sales or marketing related role
• You have a good knowledge of MS Office
• You have excellent communication skills and can adjust to all sorts of interlocutors (blue collars, Executives, etc.), you are a genuine people’s person with very good listening skills
• You are curious, involved and autonomous
• You are analytical with an ability to keep a good overview
• You are well organised and enjoy taking initiatives
• You are result oriented and eager to contribute to the financial success of the company

Offer

• Starting date: ASAP!
• A full time, open ended contract
• A competitive salary
• Fringe benefits including luncheon vouchers, health and group insurance, benefits in kind, extra holiday days, yearly bonus
• A truly international and multicultural working environment in a fast-developing company!

 

 

 

Our client is a human-sized firm active in the financial sector (+/- 20 staff). They are located in the Louise area in Brussels. They are today looking to recruit a diligent Legal & Compliance Coordinator. This is a newly created position.

Purpose of the role

To provide coordination, administrative support to the legal and compliance teams. To coordinate and manage the corporate housekeeping in order to ensure the corporate governance.

Job Description:

Legal management

• Being the primary support to the team in charge of corporate deals, in the backing, implementation and maintenance of deal structures
• Filing official documents (paper and e-archiving)
• Following up on the execution of documents from a legal perspective
• Maintaining standard legal documentation for recurrent use (e.g. NDAs, internal lending contracts, recurrent by-laws, etc.)
• Liaising and following up with the external legal advisors (corporate law firms)
• Maintaining standing data for the group’s legal entities: following up and updating the central file with the major information related to all the entities

Compliance management

• Providing support to the Compliance team
• Coordinating efforts to evidence adherence to the compliance standards in the group
• Interacting with the teams of providers (banks, outsourced services, law firms)
• Maintaining compliance documentation (by-laws, ID documents, structure charts, etc.)
• Providing FATCA/CRS declaration report
• Coordinating KYC/AML information regarding from investors

Company governance

• Planning the various committees required
• Gathering the required documentation of Committees
• Minuting the committees and getting the appropriate signatures
• Ensuring a completeness of the legal documentation of the companies

Finance Support

• Inputting to various analysis to be done by the CFO and the Advisory structure

Profile:

• You have at least 5 years of experience in a legal or compliance function or in a Paralegal position, ideally acquired in an investment fund, a Management Holding company or a financial institution
• An experience with DocuSign and in corporate housekeeping is a plus
• You possess an excellent level of English and a very good level of French
• You are internationally minded and seek to work in an intellectually stimulating environment
• You possess a very good knowledge of MS Office and modern communications tools
• You are rigorous with a sound thought process
• You are flexible and mobile and are available for short business trips in Europe
• You are mature and can work independently
• You have a work hard, play hard mentality

Offer:

• A permanent, full time employment contract
• Starting date: ASAP!
• A competitive salary with fringe benefits including a company car, petrol card, luncheon vouchers, Eco cheques, group and health insurances, 26 holiday days (the working week is 38h00), etc.
• Location: the company is located in the Louise area and is therefore reachable by public transport
• The opportunity to work in a fast paced, human-sized company with a flat hierarchy and a stimulating business culture!

Our client is a well-established, international company active in the tourism industry.  They are currently recruiting a diligent Customer Relations Officer to join their multilingual & multicultural team in Brussels (+/- 60 people).  Their offices are located in the centre of Brussels (easy to reach with public transport) and they employ +/- 170 people.

Job description

• being the focal point of contact for international customers (B2C): you reply promptly to their queries via phone in accordance with the company’s commercial politics & ethical/quality standards
• ensuring sales and after-sales service
• ensuring that an efficient and prompt service is offered to clients
• ensuring that files are handled in a timely manner
• responding efficiently to all queries such as information requests, complaints, and providing them an appropriate solution
• punctually handling requests received via other media (e-mail, social media, etc.)

Profile

• You are perfectly fluent in French, English, Dutch and/or German (you master at least 3 of these 4 languages)
• You have a first relevant experience of +/-1 year (in a customer service/client relations role, ideally B2C)
• You are PC literate with a good knowledge of MS Office, CRM and a phoning tool
• You have strong oral & written communication skills: you are clear & articulate, you have a good elocution and you have good writing skills
• You genuinely enjoy phone communication
• You possess good listening skills, you are able to show empathy towards your customers and you are very service & quality minded
• You are calm and stress resistant, you feel at ease when talking with customers
• You have the ability to work autonomously and to manage priorities but you are also genuinely team spirited
• You have a positive and dynamic work attitude, with good analytical abilities
• You are flexible in terms of working hours: working in shifts of 8 hours (between 7.00 am and 8.00 pm) and working during weekends (on average during 2 weekends/month) is not a problem for you.  You can work from home during several days per week.

Offer

• Starting date: January 2022!
• Contract: a permanent, full-time contract
• A competitive salary with a very complete benefits package (including bonuses for working in shits/during weekends), luncheon vouchers, health and group insurance, benefits in kind, 37 holidays
• Work organisation: possibility of homeworking several days/week
• The opportunity to work in a truly international & multicultural environment, in a company which is constantly evolving and within a fascinating sector!

 

Our client is an international research organisation.   Their Brussels office gathers +/- 40 staff and is located in Woluwe.  They are today looking to recruit a diligent Office Manager.

Purpose of the role:

As an Office Manager, your role is to ensure the smooth running of the office on a day-to-day basis.   Your main responsibilities will include: vendor & stock management, building maintenance, welcoming of newcomers, meeting & event coordination, internal communication, HR administration and general administrative & logistical support for the office.   You will also be involved in several office improvement and process optimisation projects. In this role, you will be reporting to the HR Manager and working closely together with the Office Assistant.

Job description:

• managing contract and price negotiations with office vendors, insurances and service providers
• ordering new office supplies and managing stocks
• checking incoming invoices related to the office suppliers and processing for accounting purposes
• liaising with the firm’s HQ to order IT equipment for newcomers, ensuring equipment is returned upon exit, replacing damaged equipment, managing the IT stock & inventory
• building & office maintenance: liaising with the building manager, maintaining the office condition and arranging necessary repairs, handling office refurbishment projects
• creating, communicating and updating various office policies and guidelines (parking, phone usage, data protection, flexible work practices, etc.)
• managing the office parking including street parking cards for staff
• updating internal mailing lists, coordinating the office archiving
• addressing all queries regarding office management issues
• coordinating & organising formal and informal events such as parties, celebrations, workshops and meetings (including catering)
• responsible for all office-related communication (e.g. Covid safety guidelines & updates, transport strikes, extreme weather, office closing days, road works/EU summits impacting the office accessibility, etc.)
• assisting the HR Manager in all the logistical & administrative aspects of the onboarding process for new hires (ordering stationery, name tags, coordinating the IT set- up, organising mobile phone subscription with telecom provider, preparing onboarding plan); assisting with similar administrative & logistical aspects when employees leave the company
• other HR-related tasks: posting jobs on internal and external website, updating information in line with the data protection policy, updating internal & external databases with employee information, creating & updating employee files (on paper & electronically), etc.
• supporting the HR Manager in various HR and office improvement projects, e.g. the transition to a flex desk environment, the implementation of sustainable development goals for the office,
• acting as a health & Safety Officer: organising yearly visit of Mensura, preparing yearly H&S plan in collaboration with Mensura
• assisting with travel arrangements & other administrative tasks for the team
• working closely and acting as a back-up the Office Assistant who is in charge of reception
• and much more!

Profile

• You have already gained 1-3 years of experience in a similar role (Office Assistant, Office Coordinator or Manager, Management Assistant)
• You are perfectly fluent in English and French (both written and spoken). Other languages (Dutch, German, Spanish) are an asset.
• You are proficient in MS Office (Outlook, Word, Excel and PowerPoint) and you feel comfortable working with other IT tools & databases
• You have strong organisational, administrative and interpersonal skills
• You have a proactive & hands-on attitude and you are very service & solution oriented
• You possess excellent time-management skills which allow you to efficiently structure and prioritise your work, you can adjust easily to changing circumstances
• You have the ability to multitask and to work with minimum day-to-day supervision, you stay calm and cool headed when confronted with multiple priorities and/or strict deadlines
• You are a creative & resourceful person keen on continuously learning and able to suggest improvements /optimisations
• You are an excellent team player, eager to work collaboratively in an international and diverse team
• You are comfortable working with virtual communications tools such as Teams, Zoom, Google Meet, …

Offer:

• A permanent and full-time contract
• Starting date: asap!
• A competitive salary and comprehensive benefits package including luncheon vouchers, monthly net allowance, health insurance, mobile phone, 100% reimbursement of public transport costs, discretionary bonus
• Location: the offices are located in Woluwe and are accessible by metro, tram or bus
• Flexibility in terms of working hours
• The opportunity to work in a stimulating & multicultural environment and for an organisation, which genuinely makes a difference in the world!
• Company is willing to invest in candidates who are not very experienced but willing to learn (they will offer training, coaching, …).   In case you have doubts about certain points in the job description, feel free to apply so we can contact you and have a discussion about these points.

 

Our client is a start-up family office whose purpose is to manage the assets of its owners Their offices are located in the city centre of Brussels and are therefore very accessible by public transport. Their small and easy-going yet highly professional team is looking for a shiny and diligent individual to set up the administration side of things.

Purpose of the role

This is a recently created role. The Office Assistant is the only person of the organisation in charge of the administrative support. This includes handling the reception, providing secretarial support to the 2 Investment Managers, handling office management responsibilities including payroll administration, some accounting, ordering office supplies, etc.

Job description

• Manning the reception, making sure the reception area is always spotless (reception lounge, etc.)
• Preparing the meeting room, checking what meetings are taking place every day, ordering lunches for meetings, bringing them to the rooms, tidying up the rooms after the meeting
• Welcoming visitors, handling their requests, assisting them
• Handling incoming mail, liaising with courier and express delivery companies, handling outgoing mail
• Responsible for office management duties: handling office and kitchen supplies, ordering furniture, IT equipment, etc.
• Liaising with suppliers, developing contractual agreements with suppliers and vendors
• Providing secretarial support to the 2 Investment Managers: diary management, meeting organisation and travel arrangement
• Payroll administration together with the social secretariat
• Some accounting duties, issuing invoices, handling incoming invoices, and preparing them for payment, preparing and updating Excel spreadsheets
• And more!

Profile

• The ideal candidate holds a relevant bachelor (Office management, Languages, etc.)
• You have an excellent level of French (spoken and written) and a working knowledge of English
• A first similar experience of 2-3 years is required, ideally acquired in the corporate sector and in a Finance department
• Good IT skills (MS Office and especially on Excel) and figure-mindedness
• Corporate presentation, courteous, discrete with a positive attitude
• Resourceful, autonomous, with the ability to start a project from scratch
• Ability to interact at all levels, diplomatic skills, an extreme discretion is paramount
• Very good interpersonal skills, smiling and dedicated
• Self-starter: this is a start-up so the person will need resourcefulness and creativity in order to participate to the development of the structure
• A doer who aims at delivering a spotless service
• Quality minded, as this is a very high-level environment where it is crucial to aim at providing an outstanding support to the Investment Managers and third parts

Offer

• A permanent and part-time contract: the position could be a 50% or a 3/5th
• Starting date: A.S.A.P.
• Competitive salary and fringe benefits (luncheon vouchers, health insurance, pension plan)
• Location: the offices are located in central Brussels and are therefore very easily accessible by public transport
• The opportunity to be part of the creation of a company and to work in a truly very high-level environment!

 

 

 

 

Our client is a high profile, human-sized company in the consulting sector. Their offices are located in central Brussels and are therefore very accessible by public transport. They are currently recruiting a diligent individual to work as part of their Investment Department and to assist, together with 2 other Assistants, a team of +/- 15 Executives.

Job description:

• complex and time-consuming diary management (using Outlook)
• organising numerous meetings and business trips (mostly in Europe)
• organising several Committee Meetings/year, preparing board packs for meetings
• handling the incoming and outgoing mail
• handling e-mails
• drafting letters
• preparing expense reports
• handling incoming calls, filtering calls when appropriate, taking messages
• preparing complex PowerPoint presentations for various strategic meetings
• researching information on various topics
• drafting documents using MS Office
• having regular phone contacts with high-profile external partners
• varied administrative duties including filing, photocopying, etc.
• teaming up with 2 other Assistants, sharing information with them, backing up each other

Profile

• The ideal candidate holds a Bachelor in Office Management or Languages
• You are perfectly fluent in English & French (written & spoken)
• You possess at least 3 years’ experience in a similar role and in a similar environment
• You are extremely precise, rigorous, organised, with a genuine eye for detail
• You are computer literate and possess very good skills in MS Office (Word, Outlook, Excel and PowerPoint)
• You are a good team player (as you will be teaming up with other Assistants) and have good interpersonal, communication and diplomatic skills
• You are flexible in terms of working hours as overtime will occur
• You are extremely discrete
• You are energetic, proactive and enjoy working in a fast-paced environment

Offer

• A full time & permanent contract
• Starting date: as soon as possible!
• A very competitive salary and very comprehensive benefits package including: luncheon vouchers (€8,00), health insurance (including ambulatory and dental), group insurance, pension plan, full reimbursement of transport costs, a yearly discretionary bonus, 23 holiday days
• Working hours: the working week is 37h30 but some overtime will occasionally occur in the evening
• Location: the company is centrally located and is therefore easily accessible by public transport
• The opportunity to work in a quality oriented, corporate environment in superb offices in the city centre of Brussels and in a closely-knit and kind team of professionals!

 

 

 

SUMMARY OF THE ROLE

Assisting a team of lawyers in an international law firm in the city centre of Brussels (easy access with public transport).  Providing high-quality administrative services, managing agendas and travels, handling incoming mail/telephone calls, arranging meetings and modifying documents. Working languages in the department are English and French.  It is a busy role and department so an accurate way of working, a good communication and a positive & proactive attitude are really important.

JOB DESCRIPTION

• Managing agendas
• Making travel arrangements
• Arranging meetings, both internal and external, and managing & coordinating appointment diaries, ensuring fee earners are well prepared for meetings
• Handling the layout of legal documents and letters
• Adjusting legal, client-related documents
• Organising seminars and presentations if applicable
• Keeping contact lists up to date
• Taking telephone messages, monitoring calls when appropriate
• Dealing with incoming emails and post
• Maintaining filing system, creating new files and archiving old files
• Welcoming and looking after visitors
• Liaising with Marketing department for appropriate up-to-date material
• Providing updates on the progress of a variety of matters
• Billing: inputting timesheets when applicable, preparing invoices and following-up on client payments
• Working in close collaboration with other assistants in the same department, backing up colleagues in other departments if and when necessary
• Any other task requested by the attorneys

PROFILE

• Fluency in English (oral and written), very good knowledge of French. German and Dutch are a plus.
• A first experience in a role as Management Assistant. Previous experience in the legal sector or within professional services in general, is a strong asset.
• Strong administrative and IT skills (MS Office, CRM systems, online tools & databases/cloud services)
• A professional attitude and able to liaise with people at all levels
• Ability to work autonomously and manage projects with a constructive & cooperative team attitude
• An accurate, punctual and organised person with a good sense of initiative
• Flexible, resourceful and resilient
• Cheerful, dynamic and cooperative personality

OFFER

• Contract: permanent contract
• Starting date: asap
• Salary: depending on level of experience
• Benefits: luncheon vouchers (€8/day), DKV, group insurance, 100% reimbursement of public transport costs, home working possibilities
• Working hours: 9am-5.30pm with occasional overtime, currently most of the staff is coming to the office 2 days a week (working from home during the rest of the week)
• Stable and well-established company, truly international working environment, positive and dynamic working atmosphere!

Notre client est un groupe offrant un ensemble de services industriels aux entreprises, notamment au secteur de la construction. Ils emploient plusieurs milliers de personnes sur la Belgique, le Luxembourg et la France. Pour l’une de leurs entités belges, dont l’activité principale est l’intervention sur des sites sinistrés (incendies, inondations, etc.), ils sont aujourd’hui à la recherche d’un(e) Assistant(e) administratif(ve) et commercial(e). Leurs bureaux se trouvent à Audergehm et sont très facilement accessibles en tram et/ou métro.

Objectif du poste

Vous serez directement rattaché(e) aux chefs de projets et ferez partie d’une équipe bienveillante et dynamique. Vous occupez une position centrale dans le suivi de la gestion des sinistres, assurant la bonne communication entre les chefs de projet, les clients et les sociétés d’assurance.

Description de fonction

• Créer, compléter et vérifier les dossiers clients (dans l’ERP, ODOO)
• Etablir le cahier des charges avec le client, comprendre leurs besoins, préparer les devis
• Répondre aux appels entrants et les transférer aux différents services
• Gestion administrative des ouvriers et de leur planning d’intervention sur les sites sinistrés (incendies, inondations, etc.)
• Envoi et classement de documents-clés
• Echanger quotidiennement, aussi bien oralement que par écrit, avec les différentes parties (chefs de projet, clients, sociétés d’assurance)
• Etablir les bons de commande pour les sous-traitants (experts, etc.) et contrôler les factures entrantes correspondant à leurs prestations

Profil

• Vous êtes titulaire, au moins, d’un diplôme d’études secondaires
• Vous avez un excellent niveau de néerlandais et de français (oral et écrit – dans les 2 langues)
• Vous avez déjà une première expérience similaire (assistanat administratif, assistanat commercial, assistanat d’équipe, etc.) acquise dans un environnement très dynamique
• Vous êtes très à l’aise sur Excel (connaissance des tableaux croisés dynamiques) et avez idéalement une connaissance d’un CRM/ERP
• Vous êtes débrouillard(e), doté(e) de bon sens, réactif(ve), et êtes orienté(e) solutions
• Vous êtes curieux(se) et impliqué(e)
• Vous avez d’excellentes capacités de communication et êtes d’une nature plutôt extravertie
• Vous avez un très bon esprit d’équipe, êtes résistant(e) au stress et flexible

Offre

• Un contrat à temps plein et à durée indéterminée
• Date de commencement : dès que possible
• Un salaire et des avantages extralégaux incluant : une assurance hospitalisation, un GSM de société, des éco-chèques (€ 250/an), 20 jours de congés légaux
• Horaires de travail : 38h00/semaine, dépassements horaires occasionnels
• Localisation : la société est localisée à Auderghem et est accessible en transports en commun (tram, métro)
• La possibilité de rejoindre un groupe leader dans son marché qui promeut des valeurs fortes telles que la bienveillance et une réelle politique d’évolution interne

 

 

Our client is a group which offers a wide range of services to the industrial sector and in particular to the construction sector. They employ several thousand professionals in Belgium, Luxembourg, and France. For their Belgian entities, they are today recruiting a Payroll Officer. The person will be partially be based in the offices in Liège (3 days/week) but will travel regularly to their activity sites located in Charleroi, Wavre and Libramont (2 days/week).

Purpose of the role

Within the Payroll team, to be the contact person for social legislation and payroll related queries for blue collar and white-collar workers of the various sites. To prepare the payroll (mainly blue collar, minority of white collar) in partnership with the social secretariat.

Job description

• To gather the payroll data/info (days worked, holidays, etc.)
• To input these data using the online Partena tool, in order to ensure that the payroll calculation is correct
• To check that all the data are correct and correctly inputted in the system before launching the payroll
• To answer questions from the staff regarding their pay slip
• To perform corrective actions when needed
• To be the contact person for social legislation related questions and issues
• To manage personnel documents from A to Z: follow up of official documents, calculating holiday pay and holiday entitlement, managing personal data, processing contractual changes (mutations, change in work schedule, etc.), drafting various letters, calculating extra-legal benefits, costs, updating the communication towards employees, etc.
• Together with the recruitment team, managing the administrative side of the recruitment of blue collar and white-collar workers (preparing employment contracts, Dimona declaration, etc.)
• Escalating to the Manager specific requests and issues (whether administrative, operational, or technical)

Profile

• You ideally hold a bachelor’s in Human Resources or Law
• You have an outstanding level of written and spoken French
• You have at least 3 to 5 years of payroll experience
• You have a good general knowledge of social legislation
• You already have some experience with a payroll software
• You have experience working with several “Commissions paritaires “: CP 111, CP 121, CP 124 and CP 200
• You are rigorous, meticulous and know how to meet tight deadlines
• You have strong integrity and sense of confidentiality
• You have excellent communications skills (regular contacts with the staff)
• You are client oriented and understand that your role is to provide a top-level service to your internal clients (the staff)
• You have a good level of emotional intelligence, genuine empathy and know how to adapt and adjust your communication to various stakeholders
• You don’t have an issue with repetitive tasks
• You are eager to offer an excellent level of service which does not leave any room for mistakes
• You enjoy teamwork but also are autonomous
• You are flexible and enjoy working from various sites in Belgium (Wavre, Liège, Charleroi, Libramont)

Offer

• A full time and permanent contract
• Starting date: ASAP!
• A competitive salary
• Fringe benefits including a company car, a fuel card, a monthly net allowance, a health insurance, 20 holiday days
• Prerequisite for the role: a full and clean driver’s licence
• Working hours: the working week is 38h00, occasional overtime will occur
• Location : the job holder will work in the Liège offices 3 days/week and will work from the activity sites located in Charleroi, Wavre and Libramont the other 2 days